Maintenance Co-Ordinator Avril Clare Recruitment Ltd is delighted to bring this fantastic opportunity to the market. We are currently recruiting an experienced Maintenance Administrator to join one of our successful clients who run a successful, fast-paced department. The role is based on site at the prestigious Clancy Quay development in Island bridge, Dublin 8, where you will play a key role in supporting both the Facilities Manager and the Maintenance Team. Clancy Quay is one of Irelands largest private rented sector (PRS) developments, comprising 845 units and accommodating over 1,800 residents. The development was launched in 2020 and is recognised for its high standards and exceptional living environment. This role requires a proactive, highly organised individual capable of managing a broad range of administrative and operational responsibilities. You will be integral to the smooth day-to-day running of the site, helping to ensure the consistent delivery of a high-quality service across the development. Key Responsibilities Facilities Support Includes: Monitor daily calls and emails, ensuring timely logging and response Prioritise and resolve requests, ensuring all relevant information is captured Gather client feedback and escalate issues as needed Manage paperwork, including physical and digital filing Review check sheets, log actions, assign tasks, and track completion Carry out general office and admin duties as required Assist with scheduling and coordination of Planned Preventative Maintenance (PPM) visits Support the Facilities Manager with updating reports and schedules Coordinate contractor activities on-site and ensure successful task completion Induct all contractors and issue work permits Request and manage RAMS for all works Assist with small projects and help coordinate internal events Maintenance Support Includes: Track and manage incoming maintenance requests Schedule and follow up on works Manage contractors and track work completion Handle key management processes Liaise with Savills Property Managers Assist with maintenance project management Carry out general and ad hoc duties as required Lettings & Admin Support Includes: Produce leases and inventories Refresh and upload property adverts (e.g., Daft) Upload data to the Yardi system Conduct administrative audits Respond to tenant queries via email, phone, or in-person Coordinate tenant changeovers Set up and coordinate property viewings Liaise with on-site concierge Manage and maintain filing systems Issue maintenance instructions and track follow-up Administer amenity space bookings and usage Perform general administrative support duties Skills, Knowledge and Experience Previous Experience within a Helpdesk/Administration role is desirable IT literate working knowledge of Microsoft Office & Building Link Team oriented pro-active, open minded team player Highly organised with excellent attention to detail Strong Interpersonal and excellent written and verbal communication skills Excellent customer service skills whilst working under time pressure Adaptable must possess the ability to work on own initiative Always demonstrate commitment and flexibility Multi-tasking skills and ability to work on a variety of items simultaneously Customer focus management style Excellent professionalism Excellent problem-solving skills Skills: lettings administration customer service Benefits: pension healthcare bonus