Viagogo is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through viagogo internationally and StubHub, our platform in North America, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available to events around the world annually -- from sports to music, comedy to dance, festivals to theater -- viagogo offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences.
viagogo/ StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want viagogo/ StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.
viagogo/ StubHub is growing and looking for people who want to help us shape how millions buy, sell, connect, and experience live events worldwide. We value togetherness, trust, inclusion, and, most importantly, a culture of winning. We are a global organization looking for champions of innovation and change. If you are an entrepreneurial risk taker and ready to roll up your sleeves, you'll thrive in our environment where the rewards are highly motivating.
In this Maps Design Operation role at viagogo/ StubHub: You will be responsible for the graphical creation of venue level seat maps and the management of the data that powers their interactivity. This position requires a high degree of attention to detail and the ability to work efficiently in a fast-paced, evolving environment. The role is highly process-driven, involving the consistent execution of tasks that maintain site performance and enhance the customer experience. This role is ideal for someone who thrives in a detailed, process-oriented environment, where speed, consistency and accuracy are key.
As a Maps Design Agent at StubHub/Viagogo, you will be able to:
* Independently executing routine tasks with precision and consistency, while navigating the challenge of meeting aggressive daily productivity targets.
* Research and curate data-driven seat map references for both venue and event-level seat maps.
* Translating reference materials into complete and accurate section data
* Designing SVG seat maps and accurately link them to section data
* Maintaining accurate seller inventory section mappings
* Troubleshooting issues with seat maps and provide guidance to external teams
* Supporting continuous process refinement by participating in testing and brainstorming
We would like to see someone that has:
* Experience in a fast-paced, technology-focused e-commerce marketplace
* Proficiency in Adobe Phtoshop, or Illustrator and Microsoft Excel
* Exceptional attention to detail and excellent communication skills
* Flexibility with an always innovating and evolving landscape
* Ability to learn new tools and processes quickly
* Excellent time-management skills to meet aggressive productivity targets
* Comfort working with and managing large data sets
* Inquisitive by nature with a strong bias for actively resolving issues using strong analytical skills
Not Required but Preferred:
* A passion and fan of all things live entertainment (sports, concerts, festivals and theater)
* Fluent in other languages to support our international catalog
What we offer:
At viagogo, we are proud of our multicultural and vibrant culture, innovative offices, and the newest technologies used. You can be a part of this exciting environment and show your talents. Once part of the team, you will have access to our wide benefits package:
• Competitive starting salary
• Health package
• Continuous training & support
• Career progression
• Employee Engagement initiatives
• Casual dress code
• Free parking
This Full-Time position may require weekend, holiday, daytime, and/or evening hours.
Salary: €33,280
Limerick Salary Range
€ €33.280 EUR
What we offer
At viagogo, we are proud of our multicultural and vibrant culture, innovative offices, and the newest technologies used. You can be a part of this exciting environment and show your talents. Once part of the team, you will have access to our wide benefits package:
* Competitive starting salary
* Health package
* Continuous training & support
* Career progression
* Employee Engagement initiatives
* Casual dress code
* Free parking