Company Description
BOI Payment Acceptance (BOIPA) is an alliance between Bank of Ireland and Global Payments International, a leading global payments processor. We provide a full range of face-to-face (Point of Sale), mobile, and online payment solutions. Our goal is to deliver innovative, cost-effective payment solutions and exceptional customer service to businesses. We offer simple, transparent pricing and a seamless sign-up process along with 24/7 customer support. We are dedicated to making payment acceptance easier and more attractive for all businesses.
Role Description
This is a full-time hybrid role for an Inside Sales Representative, located in Dublin with some work from home flexibility. The Inside Sales Representative will be responsible for generating and converting leads, managing customer accounts, and ensuring customer satisfaction. Day-to-day tasks include proactively reaching out to prospective clients, managing client relationships, providing excellent customer service, addressing inquiries, and assisting with onboarding new customers.
Qualifications
* Experience in Inside Sales and Lead Generation
* Strong Customer Service and Customer Satisfaction skills
* Proficiency in Account Management
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Knowledge of payment solutions and the financial sector is a plus
* Bachelor's degree in Business, Marketing, or a related field is preferred