Join to apply for the SHIFT LEADER - Cork role at Sprout & Co
Sprout is coming to Cork (Winthrop Street) – and we’re looking for Shift Leaders (what we call our supervisors) to help shape our very first restaurant here.
Our Shift Leaders play a BIG role in shaping how our restaurants feel, for both our team and our customers. You’ll lead the shift from the front, keep things moving, and help create a space where people want to come back (and work in) again and again.
This is a role for someone who loves people, leads by example, and thrives in a fast-moving, high-standard environment.
We’re opening up our Winthrop street location from October.
Full time applicants only.
Reporting to: General Manager
Contract: Full-time
Pay: €14.50–€15.50 per hour depending on experience and role
Job Description
What You’ll Be Doing
* Frontline Leader – Help run smooth, happy shifts with strong communication, teamwork, and support across the restaurant.
* Customer Focused – Create memorable experiences for every guest, turning complaints into comebacks.
* Team Connector – Build strong relationships, promote open feedback, and help keep the vibe positive and focused.
* Performance Driver – Spot issues, give real-time feedback, and help the team get better every day.
* Recognition Champion – Celebrate the wins, call out great work, and foster a culture of appreciation.
* Clean + Fresh – Own the look and feel of the space — from clean floors to perfect fridge displays and good tunes.
* Feedback Flow – Actively gather and action customer feedback.
* Pulse Monitor – Keep an eye on key metrics like NPS to improve customer experience and spot trends.
* Health & Safety – Be a compliance champion — keeping the team and customers safe.
* Quality Control – Check portioning, prep and presentation across the line to keep standards high.
Requirements
Who You Are
* Hospitality-Obsessed – You love making people feel welcome and delivering great service.
* Honest & Reliable – You show up, do the right thing, and lead with integrity.
* Generous – You’re generous with your time and always willing to help or share what you know.
* Curious – You ask questions, take feedback well, and are always learning.
* Positive Energy – You bring good vibes and uplift the team around you.
* Values-Driven – You live our values every day and help others do the same.
* Detail-Oriented – You notice what others miss — from portioning to playlist volume.
* Inclusive – You help build a culture where everyone feels seen, safe, and supported.
What We’re Looking For
We’re looking for someone ready to step up and lead from the front. Here’s what matters most:
* Good Level of English – You can confidently communicate direction with our team and our customers.
* Natural Leadership Skills – You lead by example and know how to bring out the best in others.
* Experience – At least 1 year of experience in hospitality or a similar fast-paced role (outside of Sprout).
* Curiosity to Learn & Grow – You’re eager to develop your leadership skills and grow your career with Sprout
* Positive & Reliable – You bring great energy, show up on time, and own your responsibilities.
Benefits
Why Work at Sprout?
* Great food for you on every shift
* Growth opportunities – we love to promote from within
* Team discount across all locations
* Well-being and mental health support
* Regular team socials and celebrations
* A fun, friendly team that genuinely care
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