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Job Title: Senior Account Manager, Retail
Location: Dublin /Hybrid
Reporting To: Head of Sales, Ireland
Company Background
Ornua is a dairy co-operative which sells dairy products on behalf of its members, Ireland’s dairy processors and, in turn, Irish dairy farmers. It is Ireland’s largest exporter of Irish dairy products, exporting to 110 countries worldwide. Headquartered in Dublin, Ornua has annualised sales of over €3.5 billion and a global team of 3,000 employees.
Ornua is structured across two divisions: Ornua Foods and Ornua Ingredients. We operate from 10 business units worldwide, including 16 production facilities, and have sales and marketing teams working in-market across the globe in Africa, Asia, Germany, Ireland, the Middle East, Spain, the UK, and the US.
You may know us by our brands Kerrygold, Dubliner, Pilgrim’s Choice, Avantage, Forto, and BEO.
At Ornua, our Values lie at the core of everything that we do and how we behave both individually and as a business. Our five values, and their underlying behaviours, encourage us to Seek and Embrace New Ideas, Make It Happen, Be Our True Selves, Show You Care and Achieve Great Things Together.
At Ornua, our co-operative ethos lies at the heart of how we do business. We care passionately about driving sustainable, profitable growth, underpinned by our ambitious ‘Path to Prosper’ strategy. We have delivered significant growth in our core business, and we have ambitious plans for continued growth over the next five years.
WHY THIS ROLE IS VALUABLE
This role will work as part of the Commercial team in Ireland, responsible for the trading relationship of Ornua brands with Key Customer Accounts. It will report to the Head of Sales Ireland.
KEY AREAS OF RESPONSIBILITY:
* Own and lead customer strategy, delivering against revenue, volume and profit targets.
* Build senior level partnerships which influence across external and internal stakeholders.
* Deliver brilliant end to end commercial execution from pricing, promotions to NPD and budgeting which supports internal processes like forecasting
* Full Customer P&L ownership.
* Leadership, coaching and development of two direct reports within the commercial team.
KEY REQUIREMENTS:
* Proven experience of 5 years or more in senior account management roles ideally within the FMCG /CPG sector.
* Established strong working relationships with Tesco, Dunnes & Musgraves in Ireland .
* Strong commercial instincts with a passion for building sustainable growth plans.
* Exceptional negotiation, communication and relationship building skills.
* Analytical mindset combined with financial acumen and the ability to draw value-add insights from several data sources.
* Situational leadership underpinned with the ability and confidence to make critical and agile decisions.
* Deep knowledge of the Irish grocery channel is a prerequisite, while some multi-channel experience is desirable.
* Well established knowledge of brand building and category management in how they help support customer and partner growth plans.
* A strategic thinker with a ‘Can Do’ attitude alongside the drive and ambition to deliver new business
ORNUA COMPETENCIES:
* WORKING TOGETHER: Encourages co-operation in own team and support cross functional working.
* COMMUNICATIVE: Communicates confidently, adapting style for different situations.
* OWNERSHIP: Clarifies accountabilities, overlaps, and gaps, and helps other remain motivated through difficult times.
* CUSTOMER FOCUS: Pays attention to customer satisfaction levels and builds good relationships.
CLOSING DATE FOR APPLICATIONS - Monday 1st September
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