Receptionist | Bridhaven Nursing Home, Mallow
Bridhaven Nursing Home is a purpose-built nursing home located in Mallow, Co. Cork.
Our Core Company Values:
Communication | Privacy, Respect & Dignity | Choice | Independence | Individuality | Rights | Community Partnership
Job Summary:
The Receptionist will be the first point of contact for residents, families, visitors, and staff at Bridhaven Nursing Home. This role requires a professional, welcoming, and compassionate individual who can manage a busy reception area while providing administrative support to the management and nursing teams. The Receptionist plays a key role in ensuring smooth day-to-day operations by handling inquiries, maintaining accurate records, and supporting both residents and staff in a respectful and efficient manner.
Job Details/Benefits:
* Monthly Employee Above And Beyond Awards
* Length of Service Awards - Extra Annual Leave Days
* Educational Assistance
* Staff Appreciation Weeks
* Health & Wellbeing Events
* Bike To Work & Tax Saver Commuter Ticket Scheme
* Christmas Savings Club
* Employee Wellbeing Programme
* Ongoing Training & Development
* Employee Referral Awards
Principal Duties & Responsibilities:
* Greet visitors as they enter and leave the building in a warm and professional manner
* Maintain a log of all visitors and ensure they sign in and out correctly
* Provide a welcoming presence for residents as you meet them throughout the home
* Answer the telephone, transfer and screen calls, and/or take messages in a polite, professional manner
* Maintain and update resident files accurately
* Draft and issue correspondence on behalf of management staff as required
* Accept payments from residents and/or families and issue receipts
* Order stationery and monitor stock levels
* Provide daily checklists to nurses as required
* Maintain records of resident outings and updated resident listings
* Set up new admissions on internal systems and keep records accurate and current
* Register new starters on Complete GP
* Log and maintain records of residents' valuables
Requirements:
* Previous experience in a fast-paced environment is desirable
* Experience in elder care is an advantage
* Excellent communication and interpersonal skills
* Strong organisational and multitasking abilities
* Eligibility to work in Ireland - applicants must hold EU/EEA citizenship or have the right to work in Ireland without restriction (unfortunately, visa sponsorship is not available for this role at this time)
Why work for us?
We provide the opportunity to work with older people in residential care, convalescence and transitional/respite residents as well as provide all employees with variety of training opportunities, and support employees in developing skills which will allow them to expand within their role.
Bridhaven Nursing Home
are an equal opportunities employer, and all applications will be treated with the
Strictest of Confidence
.