Administrative Professional
The role of an Administrative Professional is crucial in ensuring exceptional customer satisfaction by efficiently handling various administrative and customer service-related tasks.
Main Responsibilities
* Customer Service:
o Accurately process sales orders, ensuring all details are correctly entered into the Enterprise Resource Planning (ERP) system
o Monitor and manage order statuses, updating customers as necessary
* Office Operations:
o Perform various administrative tasks to support the customer service, finance, and production teams as required
o Maintain and manage the Customer Relationship Management (CRM) system
Main Requirements 3+ years experience in a similar customer service/administrative role. Proficient in Microsoft Office Suite, particularly Excel. Experience with ERP/CRM systems is highly desirable.