Job Description
As a Staff IT Operations Reporting Specialist, you will be responsible for delivering high-quality services to end users by developing, managing, and optimizing reporting processes. This role requires a deep understanding of data analytics, reporting tools, and the ability to translate sophisticated data into actionable insights.
Key Responsibilities:
* Collaborate with multi-functional teams to capture reporting needs and translate them into actionable digital solutions.
* Design, develop, and implement innovative performance dashboards using Power BI, Tableau, and Splunk.
* Analyse operational data to identify trends, patterns, and areas for improvement.
* Provide training and support to team members on reporting tools and standard processes.
Required Skills and Qualifications
A bachelor's degree in Information Technology or a related field and 6+ years of experience in a similar role. Must have expertise in Power BI, Tableau, and Splunk at an advanced level, as well as strong GxP experience and a solid grasp of SQL scripting.