Adare Global Personnel Solutions are currently seeking an experienced and professionalService Receptionistto join our clients busy motor garage in Tipperary.
This is acustomer-facing role, and excellent customer service skills are essential.
The successful candidate will be the first point of contact for customers and will play a key role in ensuring a positive and efficient service experience.
The role will be full time Monday to Friday with the successful candidate required to work one Saturday per month **********pm).
Key Responsibilities Handlingservice bookings and customer queriesin person, by phone, and via email Providing a high standard ofcustomer serviceat all times in a customer-facing environment Preparing, opening, and managingjob cardsaccurately and efficiently Carrying out and updatingVehicle Health Checks (VHC)and clearly communicating findings to customers Following up with customersregarding approvals, additional work, and vehicle collection Liaising with technicians, service advisors, and parts staff to ensure smooth workflow Maintaining accurate customer and vehicle records on the system Requirements Previous experience in a customer-facing role is essential Prior experience as aService Receptionist / Service Advisorwithin the motor trade is highly desirable Strong communication and interpersonal skills Excellent organisational skills and attention to detail Ability to multitask in a fast-paced environment Competent IT skills and experience using garage or dealership management systems Professional, friendly, and approachable manner Desirable Skills Experience withVHC processes Knowledge of workshop operations and service department procedures What We Offer Competitive salary (€35, 000 - €39,000) Secure, long-term position within a well-established garage Supportive and friendly working environment Ongoing training and development opportunities Please note this is not a full range of roles and responsibilities, you may be required to assist on additional duties.
Should you be interested please apply ASAP.
Skills: Administration, customer service,receptionist