Data Entry Specialist
Inflight Dublin is a world leader in the provision of Inflight Entertainment (IFE) content and digital solutions to 40+ clients worldwide, including both large and small airlines. The company's vision is to be the global benchmark in passenger engagement and service enhancement, through delivering unmatched innovation and value. The company has two main business areas: Media Content and an on-board Wireless Technology platform, branded 'Everhub'.
Beyond our industry-leading innovations, we are equally committed to creating a positive and engaging workplace where our team can thrive. Our office is conveniently located, and we offer a competitive benefits package, including an additional day of leave for your birthday. Our vibrant workplace culture features regular social events such as monthly pizza days, popular bake-offs, and early Friday finishes, all designed to create an enjoyable and engaging team environment.
As we continue to grow, we are seeking to hire a Data Entry Specialist.
The Role
Inflight Dublin is looking for a detail-oriented and proactive individual to join our Metadata department. In this role, you'll be responsible for accurately entering data and ensuring seamless delivery of content to our clients. You will play a vital part in guaranteeing that the right information and content makes its way onboard.
Responsibilities:
Reporting to the Metadata Manager, the Candidate will have the following responsibilities:
* Manage large volumes of media-related data
* Enter and manage data across internal systems and external integrator platforms
* Take ownership of assigned airlines by becoming the go-to expert, collaborating closely with internal teams, clients (as needed), and IFE system owners to manage and coordinate all updates and changes
* Oversee key updates for essential airline content such as announcements, ads, and safety slates
* Create and maintain essential documentation, including error reports, quality assurance checklists, and comprehensive airline handbooks
* Timely, polite and accurate internal and external communications
* Regularly assess workload and prioritize tasks based on company needs and direction from senior team members
* Identify opportunities to improve productivity and quality, and work with senior team members to suggest and implement more efficient metadata processes
* Act as a primary point of contact for new hires
* Maintain internal SLAs
The Candidate
The key attributes and skills that we are looking for in candidates are:
* A third level Degree is desirable
* Excellent communication skills
* Proficiency in Microsoft tools, mainly Excel
* Ability to work effectively as part of a team
* Strong administration and organisation skills
* Eye for detail to ensure high accuracy
* Strong focus on customer satisfaction
* Ability to work well under pressure
* Ability to work on your own initiative
* Willingness to learn new processes and tasks
* Working knowledge of Advanced Excel and Adobe Photoshop is preferred