Upgrade Specialist
We are seeking a skilled Upgrade Specialist to oversee the planning, execution, and support of upgrades for critical applications. This role is crucial in maintaining availability, security, and performance by ensuring timely updates and smooth version transitions.
Key Responsibilities:
* Plan, test, and implement upgrades across environments (development, quality assurance, production) to ensure seamless integration.
* Coordinate with stakeholders to determine upgrade timelines, impact assessments, and rollback strategies to mitigate risks.
* Review release notes, assess compatibility, and dependencies with operating systems, databases, and plugins to guarantee successful upgrades.
* Perform backups, data integrity checks, and configuration exports to safeguard against data loss and minimize downtime.
* Install and validate new versions or patches, ensuring minimal service disruption and optimal performance.
* Troubleshoot and resolve post-upgrade issues, including performance anomalies and plugin reconfigurations to maintain system stability.
* Maintain upgrade documentation, including version history, system configurations, and change logs to track progress and improve future upgrades.
* Work with technical teams to resolve issues related to the upgrade and provide expert guidance on best practices.
* Automate tasks using scripts (PowerShell, Shell, Python) to increase efficiency and reduce manual errors.
* Provide training and handover documentation to support staff to ensure a smooth knowledge transfer and continued system maintenance.