Join 123.ie and make a difference every day.Whether you are just beginning your career or looking to take the next progressive step in your journey, 123.ie is an organization where you can be yourself, learn and develop and a place where your ideas and contributions matter.With offices in Belfast, Galway, and Dublin, we have embraced hybrid work empowering our people to work flexibly and to suit their individual needs, which enables them to deliver great service to the customers we look after every day. Our Dublin office is also home to our sister-company RSA Insurance.At RSA and 123.ie we empower our customers to make a difference in their lives. And the same goes for our employees. We are proud to have 32 different nationalities represented in our workforce. Our diverse customer base benefits from the diverse perspectives of our teams that serve them, solving complex problems with creative ideas.As proud member of the Intact family, we’re part of something bigger with a presence in North America, the UK, and Europe. Our business has grown organically and through acquisitions to over $21 billion of total annual premiums.We want you to thrive and grow with us – and we’ll give you all the tools, flexibility and learning opportunities you need to do it. And, if you bring your best, then we promise to give you, our best.Culture and CommunityRSA is a purpose-driven business – our purpose is to ‘help people, businesses, and society prosper in good times, and be resilient in bad times’ .We do that by living our values – Integrity, Respect, Customer-driven, Excellence, and Generosity – in everything that we do.We provide an open and honest workplace – where everybody contributes, and every view is listened-to and respected. Generosity is in our DNA and is the value that guides and enables our people to help others, protect the environment and make our communities more resilient. It drives our efforts to care for people and to give our time, financial resources and talent. We’re also committed to helping society adapt to a changing climate taking reasonable care to ensure that our business activities are conducted in an environmentally sustainable manner.Our stats don’t lie… in our annual engagement survey87% of our people celebrate the diversity in their teams and the wider company90% of our people feel safe to speak up and share if they’ve made a mistake91% of our people feel valued and respected by leadership89% of our people are benefiting and thriving through our hybrid working modelThe cloud platform teams design, implement, support and improve the cloud technology stack to ensure systems security, reliability & availability for 123.ie, RSA Ireland & RSA EU.We design, deploy & maintain advanced log analysis & monitoring systems; We lead automated, agile based release management to our 24x7 online application stack; We maintain and develop our ci/cd pipelines & deployment automation tools for our release processes. We implement IaC using Terraform as well as managing more IaaS based infrastructure; We manage and support all PaaS platforms in use in our business!We are looking for a highly competent, reliable, self-starting IT generalist – with experience in a Windows Server administration or SRE role with web application support. You must have strong infrastructure knowledge with great analysis & problem-solving skills - perhaps you’ve also done some scripting or automation work in a previous role or in a part time capacity?Come talk to us!Key Responsibilities:Resolve complex technical issues in infrastructure, applications, platforms & Backoffice systemsManage and monitor Azure cloud resources, performance, security, and costs using various tools and frameworksProvide third line of support for issues from the front-line incident managersDeploy software releases to our Azure based systems using a squad methodologyBe able to clearly think through, communicate & participate in the wider ITS sessionsBe part of an on-call rota as neededRequirements:5 years’ experience supporting Azure cloud infrastructure.3+ years’ experience of supporting web application technologiesAt least 2 years’ experience using Octopus DeployExcellent knowledge of Azure technologies and the Azure stackThis role requires knowledge of all of the following: TCP/IP, DNS, DHCP, SSL, IIS, Windows Server OSHigh proficiency inPowerShell & BashStrong IT admin skills, networking and troubleshooting skills.Excellent verbal & written communications skillsA can-do attitude & works with minimal oversight with high standardsThe ability to prioritise & work in a fast paced, high volume, agile environment.Knowledge of TerraformKnowledge of Hyland Alfresco and HIDPExperience in automating and streamlining a software development lifecycle (SDLC), configuration management etcExperience using Google Cloud PlatformExperience working in a regulated financial entityExperience in working with agile methodologies such as Scrum or KanbanRSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.
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