Store Leadership Teams
We rely on our store leadership teams to drive the success of our business with over 430 retail stores worldwide. They are responsible for ensuring effective store operations, strategies, and procedures, as well as guiding and developing team members. Our Store Leadership Teams help create memorable consumer experiences and support the company's mission of 'Connecting Active People with Their Passions.'
As an Assistant Store Manager, you will be a key member of the Store Leadership Team. This role involves providing team leadership and supporting the Store Manager to ensure effective store operations. The Assistant Store Manager executes strategies to improve service, drive store sales, and increase profitability. You will support the store manager in creating an environment focused on inclusion, teamwork, customer service, and productivity by being a positive role model and leader.
Key Responsibilities
* Leadership and Direction: Provides guidance and direction to a diverse staff of supervisors and associates on day-to-day operations to ensure staff performance and operational standards are met.
* Consumer Experience: Creates a positive consumer shopping experience by ensuring sales associates have in-depth knowledge of our products and technology to serve consumers and create brand loyalty.
* Team Member Development: Assists the Store Manager with interviewing, hiring, and onboarding new team members, as necessary. Supports ongoing team member growth and development.
* Action Plans: Participates in the development and implementation of action plans to address opportunities relating to sales, store operations, safety, and employee productivity and performance.
* Scheduling and Labor Management: Creates weekly store schedules and supports the Store Manager in achieving labor and operating expense targets.
* Inventory Management: Maintains appropriate inventory levels and accuracy through effective receiving, processing, salesfloor replenishment, stockroom organization, and shrink controls.
Requirements
* No Specific Education Required: High School Diploma or GED preferred.
* Experience: 5+ years of experience in position or specialization.
* Technical Skills: Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
* Problem-Solving Ability: Ability to use judgment to identify and resolve day-to-day technical and operational problems.
* Communication Skills: Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.
Job Conditions
* Physical Environment: Frequently in a more active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
* Work Schedule: Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.