Breakfast Food and Beverage Supervisor
Food & Beverage Department
Responsible To:
Food and Beverage Management
Main Purpose of Job:
To assist in the supervision of the Breakfast Food and Beverage Operation at Trump International Doonbeg, ensuring the provision of a friendly and efficient five star food and beverage service within the dining and any other food and beverage service areas.
Liaises with:
Culinary Department, Stewarding, Reservations, Front Desk
Main Duties
Have a thorough knowledge and understanding of each menu item presented to our members and guests.
Assist with interviewing, selecting, training, supervising and monitoring food and beverage associates to ensure the efficient operation of the department.
Assist in ensuring consistent five-star service through effective monitoring of standard operating procedures and ensure adherence to these standards by regularly and fairly holding staff accountable for their performance.
Assist in communicating any pertinent information to the staff through team briefings.
Ensure adequate staffing levels and schedule and direct staff in their work assignments.
Assist in ensuring food and beverage outlets work closely together to ensure the best service to our members and guests.
Communicate our services and facilities to guests as required.
Address any customer concerns in a professional manner and notify management of same.
Deliver careful monitoring ensuring that no person under the age of 18 is served alcoholic beverages.
Ensure that all guests requests are responded to immediately.
Ensure that all standards and hotel cash handling procedures are met.
Ensure that all orders are entered into the company POS system.
Qualifying Criteria
Previous supervisory experience.
Knowledge & experience of five-star hospitality an advantage, and works to a high quality standard.
Resourceful and self-motivating.
Good organisational and problem-solving skills.
Excellent communication and interpersonal skills.
Customer focused, with a positive, can do attitude.
Ability to work flexible hours.
Ability to remain calm whilst under pressure.
Must be over 18 years of age due to service of alcohol.
Benefits
Regularly stocked canteen for meals, snacks and beverages while on duty
Staff discounts in our Hotel, Spa & Golf course
Discounted staff and friends and family rates available in other group properties in the United States, Canada and the United Kingdom
Free Car parking
Regular staff appreciation initiatives
Opportunities to develop and grow through assisted educational opportunities
Sick Benefit scheme
Personal locker where required.
Compensation: Competitive salary
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