Join to apply for the Incident Response Team Lead role at CoreWeave
CoreWeave is an AI hyperscaler delivering a cloud platform of cutting-edge services powering the next wave of AI. This staff-level generalist role is designed to provide strategic direction, operational continuity, and technical expertise across various facets of our platform.
Role Overview
As the Incident Response / Production Engineer – Team Lead, you will be at the heart of CoreWeave’s cloud infrastructure stability and reliability. You will guide the team’s response to critical incidents, track performance against Service Level Objectives (SLOs), and drive improvements that enhance operational readiness and reliability across the organization.
Key Responsibilities
* Act as the Incident Commander during incidents, providing decisive leadership to ensure timely and effective resolution while minimizing impact.
* Coordinate cross-functional teams, including engineering, operations, and customer-facing units, during incidents, ensuring clear communication at all stages.
* Lead root cause analysis (RCA) efforts, working with engineering teams to implement long-term, sustainable solutions and prevent recurrence.
* Own and refine the post-incident review (PIR) process, ensuring actionable outcomes and continuous learning across the team.
* Oversee the creation and maintenance of incident response playbooks to ensure team readiness for diverse failure scenarios.
* Drive the escalation process, acting as the primary point of contact for high-priority incidents.
Operational Excellence & Reliability
* Define and track Service Level Objectives (SLOs) and ensure alignment with business goals and team objectives.
* Champion the use of SLOs to guide incident prioritization, drive improvements, and communicate reliability outcomes.
* Identify and lead initiatives to improve system resilience, scalability, and disaster recovery capabilities across the platform.
* Develop and optimize KPIs, SLAs, and performance metrics for incident management and operational efficiency.
* Spearhead the implementation of automation strategies to reduce Mean Time to Detection (MTTD) and Mean Time to Recovery (MTTR), while increasing overall platform reliability.
* Mentor and guide the cloud operations team, ensuring consistent growth in technical skills, incident response expertise, and leadership capabilities.
* Drive rapid incident resolution, leveraging deep-dives into unknown systems and connecting SMEs to uncover unknown unknowns in their systems.
* Lead the development of the team by training and mentoring Production Engineer I/II in incident management best practices, tools, and systems.
* Foster a collaborative environment where knowledge sharing, continuous learning, and feedback are prioritized.
* Support the creation and evolution of team processes, ensuring scalability and the ability to respond effectively to both current and future needs.
* Encourage professional growth and up-leveling within the team, creating a strong foundation for the next generation of Cloud Platform SREs.
Required Qualifications
* 8+ years of experience in production engineering, cloud operations, site reliability engineering (SRE), or incident response roles.
* Deep knowledge of cloud platforms (e.g., Kubernetes-based infrastructure, AWS, GCP).
* Strong familiarity with incident management frameworks such as ITIL and SRE best practices.
* Proficiency with monitoring and alerting tools (e.g., Prometheus, Grafana) and a strong understanding of observability principles.
* Hands‑on experience with automation, scripting, and configuration management tools (e.g., Python, Bash, Terraform).
* Demonstrated ability to make critical decisions under pressure, guiding teams through high‑stakes incident resolution.
* Excellent communication skills, with the ability to translate complex technical issues for both technical and non‑technical stakeholders.
* Proven experience mentoring and coaching technical teams, driving a culture of growth and continuous improvement.
Preferred Qualifications
* Previous experience in an Incident Commander role, managing high‑priority incidents and major service restorations.
* Advanced knowledge of Kubernetes, containerization, and distributed systems.
* Familiarity with change management processes, post‑incident analysis techniques, and runbook automation.
* Experience with developing and managing self‑healing infrastructure.
The base salary range for this role is €134,000 to €180,000. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).
To fulfil our obligation to protect client data, successful applicants offered employment with CoreWeave will be required to complete a basic criminal record check, conducted in compliance with GDPR. Employment offers are conditional upon receiving satisfactory check results.
Benefits
* Family‑level Medical Insurance
* Life Assurance at 4x Salary
* Critical Illness Cover
* Employee Assistance Programme
* Tuition Reimbursement
* Work culture focused on innovative disruption
Our Workplace
While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration.
CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
CoreWeave does not accept speculative CVs. Any unsolicited CVs received will be treated as the property of CoreWeave and your Terms & Conditions associated with the use of CVs will be considered null and void.
Export Control Compliance
This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be a U.S. person, defined as a U.S. citizen or national, U.S. lawful permanent resident (green card holder), refugee, asylee, or eligible to access the export controlled information without a required export authorization. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries
Technology, Information and Internet
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