Celtic Careers has partnered with a successful and leading tour operator in North Kildare currently hiring an experienced Office Administrator to join their growing team .
Working closely with a knowledgeable team this Administrative position is a varied role and the successful candidate will become an integral part of the smooth operation and success of this small business.
Strong customer services, sales administration and office skills are required in this role.
Responsibilities and duties
* Provide administrative support to the team
* Input client and customer information into a specialised travel booking system.
* Assist with the planning and coordination of client's tours.
* Book accommodation, attractions, and other ancillary requirements
* Provide comprehensive administrative support both to internal team and clients.
* Answer enquiries over phone, via email and in person.
* Generate reports and travel / tour documents.
* Ensure deadlines are met and that service levels are maintained.
* Prepare finance paperwork.
* Notify clients of upcoming payments due
* Process payments
* Maintain a customer focused environment by ensuring clients are treated with dignity and respect and full confidentiality is provided.
* Any ad hoc duties
Key Attributes & Skills Required
* At least 2 years solid administrative work experience
* Good IT Skills
* Excellent time management and organisational skills
* Highly motivated with a passion for working with people.
* Excellent communication skills both verbal and written.
* Excellent attention to detail
* Ability to contribute to the team's success.
* Ability to take ownership and resolve issues.
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Celtic Careers is proud to be an Equal Opportunity Employer.
Call the number above to discuss the vacancy in confidence.
Skills
Strong communication skills
Organised
Reliable
Multi-tasker
Detail orientated
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