Biddy O'Dowd's is a busy, well-established pub offering great drinks, live music and a warm local atmosphere. We pride ourselves on excellent customer service, community connection, and creating a vibrant, fun, and safe environment.
As General Manager, you'll lead operations across all departments to deliver an outstanding guest experience while managing cost, staff, compliance, and growth.
Key Responsibilities
Operational Leadership
* Oversee all day-to-day pub operations: bar, floor, events, etc.
* Ensure high standards of service, hospitality, and guest satisfaction
* Manage opening, closing, and shift handovers
* Monitor & maintain cleanliness, health & safety, licensing, and compliance with local regulations
Financial Management
* Assist in preparing and managing the annual budget and forecasts.
* Monitor revenue, costs, margins (especially for drinks, staffing)
* Control wastage, theft, stock variances
* Oversee procurement, stock ordering, inventory and supplier relationships
* Ensure accurate cash handling
Staff & Team Management
* Recruit, train, develop, and motivate pub staff (bar and cleaning)
* Create rosters that balance service needs and labour cost efficiency
* Conduct performance reviews, coaching, and disciplinary actions when necessary
* Lead by example
Marketing, Promotion & Guest Engagement
* Work with marketing or independently to plan and execute promotions, events (quiz nights, live music, specials)
* Monitor guest feedback, reviews, and social media presence
Reporting & Communication
* Prepare regular reports (weekly, monthly) on sales, costs, KPIs, staffing
* Communicate with owners
* Participate in strategic planning to grow the business
Required Skills & Qualifications
* Previous experience in a senior management role in hospitality, bar, or restaurant (3+ years preferred)
* Strong financial acumen — budgeting, cost control, P&L management
* Excellent leadership, communication, and people management skills
* Ability to work under pressure, multi-task, and make decisions on the fly
* Knowledge of licensing laws, health & safety, hygiene standards
* Familiarity with POS / bar systems
* Flexible availability — evenings, weekends, holidays
Desirable Qualities
* Passion for the pub / hospitality industry
* Creative mindset for promotions, events, and improving operations
* Local knowledge of Athlone or surrounding area
* Strong network in suppliers or local community
Compensation & Benefits
* Competitive salary (to be discussed)
* Sign on Bonus
* Opportunities for training & career growth
* Flexible scheduling / time off
Job Types: Full-time, Permanent
Pay: €40,000.00-€65,000.00 per year
Work Location: In person