What you need to know
New job alert!!!
My client in the manufacturing industry is looking to hire aFront of House Receptionist for their facility inCo. Roscommon
This is an initial 8 month contract job with view to permanency!
Key duties & responsibilities:
* First point of contact
* Meet & greet customers
* Manage customer calls, queries & appointments
* Oversee the booking schedules and cancellations
* Provide admin support to the design team
* Maintain & update the CRM system
* Support the sales process
* Chase business leads & potential sales
* Customer aftercare follow ups
The day-to-day administrative part of the role includes –
* Opening the showroom in the morning, ensuring that it is clean and tidy for the day.
* Reviewing and printing out the appointments for the day to familiarise yourself with the customer appointments.
* Call all the appointments on the booking calendar for the next day to confirm their appointments.
* Manning the phone, taking messages, answering queries, booking in consultation enquiries.
* Liaising with the various other departments in the company.
Taking payments at the desk or over the phone by credit card.
* Keep track of showroom supplies and order when necessary, from the wholesalers.
What are we looking for?
* 2-3 years experience in an office/reception/customer service role
* Strong customer service focus/customer engagement
* Strong computer/IT skills & CRM experience
* Excellent phone manner & people skills
* Ability to multitask in a fast-paced environment
* Present a professional appearance
Apply for this job now or get in touch with Lisa – lisae@matrixrecruitment.ie
By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and consent.
Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position. In the interest of protecting your data and informing you of your rights we will notify you should we retain your information by issuing an acknowledgement email and a request for consent where not already expressly given.
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