Job Description A financial services organization is seeking a skilled Relationship Manager to oversee their Arrears Support Unit in Shannon. The successful candidate will be responsible for managing relationships with borrowers facing payment difficulties, identifying effective solutions and ensuring that service level agreements are met. This role involves working closely with customers who require support, providing tailored advice and guidance to help them get back on track. It's an opportunity to make a real difference in people's lives while also contributing to the success of our business.