Job Title: Branch Advisor
About the Role:
We are seeking a highly skilled and customer-focused Branch Advisor to join our team. As a key member of our banking hall floor, you will be responsible for delivering exceptional customer service, ensuring that every interaction is positive and memorable.
Your Key Responsibilities:
* Greet and engage with customers, enquiring about their needs and providing tailored solutions.
* Guide customers to self-service options, directing them to Teller/Customer Service if required.
* Handle basic queries and complaints in a professional and empathetic manner.
What We Offer:
* A dynamic and supportive work environment.
* Ongoing training and development opportunities.
* The chance to make a real difference in people's lives.
Requirements:
* Excellent communication and interpersonal skills.
* Ability to work well under pressure and meet deadlines.
* Demonstrated ability to provide exceptional customer service.
Benefits:
* A competitive salary and benefits package.
* The opportunity to grow and develop your career.
* A fun and collaborative work environment.
How to Apply:
Please submit your application, including your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you!