Job Title: Digital Product Manager
* Focus:
Website, Ecommerce & Digital Customer Journeys
* This is a day rate contract for 9months and an attractive day rate.
* Fully remote role
Overview
We are seeking a hands-on Digital Product Manager with strong experience leading
website creation, ecommerce platforms and end-to-end digital customer journeys
within
tech-first organisations
. This role will suit someone who thrives in transformation environments, enjoys building and improving digital products, and is comfortable moving between strategy and execution.
Key Responsibilities
* Own and drive the digital product roadmap across website and ecommerce platforms
* Lead the creation and ongoing optimisation of customer-facing digital journeys (acquisition, onboarding, servicing, renewals)
* Act as the bridge between business, technology, UX and data teams
* Translate business objectives into clear product requirements and prioritised backlogs
* Lead digital transformation initiatives, including platform enhancements and new feature delivery
* Use data, analytics and customer insight to inform product decisions and continuous improvement
* Manage delivery through agile ways of working, ensuring pace and quality
* Take accountability for product performance, adoption and customer experience outcome
Required Experience
* Proven experience as a Digital Product Manager within tech-first or digital-led organisations
* Strong background in
website development and ecommerce platform journeys
* Demonstrated hands-on delivery of digital transformation or large-scale product enhancement initiatives
* Experience owning products end-to-end, from discovery through to delivery and optimisation
* Comfortable working in fast-paced, change-led environments
Key Skills & Attributes
* Commercially minded with a strong customer-first mindset
* Data-driven decision maker with experience using analytics to optimise performance
* Confident stakeholder manager, able to influence across technical and non-technical teams
* Pragmatic, delivery-focused and comfortable rolling up sleeves when required
* Strong communicator with the ability to simplify complex ideas
Nice to Have
* Experience in regulated industries (insurance, financial services, utilities, etc.)
* Exposure to self-service platforms, digital servicing or subscription-based products
To be considered for this role, please apply via the appropriate link with your up to date CV in word format with a clear description of your suitability for the role.