Hotel Operations Manager
We are seeking a skilled Hotel Operations Manager to oversee daily hotel activities and ensure exceptional guest service.
* Manage the delivery of seamless service to guests by overseeing all aspects of hotel operations, including front desk, housekeeping, and food and beverage services.
* Lead, motivate, and supervise team members, setting high standards for performance and guest engagement.
* Act as a point of contact for guests, addressing their needs, resolving concerns, and ensuring an unforgettable stay.
* Collaborate with various departments to coordinate and execute special events and guest experiences.
* Monitor and maintain the quality and presentation of guest rooms and public areas.
* Assist in the training and development of staff to uphold our exacting standards.
* E nsure compliance with health, safety, and sanitation regulations.
* Handle administrative duties such as scheduling, reports, and guest feedback.
Requirements
* Proven experience in a supervisory or assistant management role within the hospitality industry.
* Exceptional leadership skills with the ability to inspire and mentor a diverse team.
* Strong communication, interpersonal, and problem-solving abilities.
* Impeccable attention to detail and commitment to excellence.
* F lexibility to work shifts, including weekends and holidays, as required.