Job Description:
We are currently recruiting for a Bar Operations Manager. We are looking for a driven manager that has experience in all aspects of hotel bar operations and has a very strong food & beverage background. This position may also suit an F&B Supervisor or Assistant Bar Manager looking to take the next step in their career. This is a very hands-on position and will report directly to the General Manager.
Key Responsibilities:
* Maintaining a high level of standards throughout all aspects of Hotel Bars.
* Achieving targets with staff and management in order to achieve the optimum sales levels while ensuring that operational costs are kept as low as possible to Food and Beverage Suppliers.
* Ensuring that the required staffing levels of the bars are always met and to maintain operational standards.
* Implementing company operating standards in relation to suppliers, excellence service, hotel presentation & customer service.
* Responsible for carrying out regular stock takes of forecast KPI's, GP's, labour cost and revenue where possible losses could occur and work with the management team to develop procedures to limit such losses.
* HR issues to be discussed with HR Manager with follow up information provided in writing or e-mail.
* All ordering from suppliers in line with business levels.
* To ensure smooth running of all standards of service, hygiene, and customer contact as agreed with General Manager.
* Complete and sign off all rosters pertaining to your relevant department and ensure no over-staffing or under-staffing occurs as with agreed ratios, as required.
* Carry out departmental audit monthly and revert to the General Manager.
* Interact professionally with all guests' complaints and implement corrective action, follow up on complaints and ensure guest satisfaction.
You are a great fit if you:
* Have a passion for exceptional customer service.
* Are a team player with a positive and enthusiastic attitude.
* Possess excellent communication and interpersonal skills.
* Are able to work independently and prioritise tasks effectively.
* Have a strong focus on health and safety procedures.
The Mulranny Park offers:
* Competitive salary and benefits package.
* Opportunity to work in a dynamic and supportive environment.
* Free or discounted membership to our leisure centre facilities .
* Be part of a team dedicated to providing exceptional guest experiences.
* Access to employee discounts for you, your family and friends.
Job Types: Full-time, Permanent
Pay: Up to €18.00 per hour
Expected hours: 40 per week
Benefits:
* On-site gym
* On-site parking
Work Location: In person