Roscam Family Dental Practice is hiring a full-time Patient Services Administrator to join our friendly and professional team. This role is ideal for a professional, confident and customer-focused individual with excellent communication and computer skills, strong attention to detail and a proactive, solution-focused mindset.About UsWe are a Galway-based dental practice dedicated to exceptional patient care in a calm, family-friendly environment. Our goal is to help patients achieve and maintain healthy, beautiful smiles.The RoleAs our Patient Services Administrator, you will be the first point of contact for patients, ensuring a welcoming experience while supporting the smooth running of daily operations. You'll manage scheduling, maintain accurate patient records, and handle a range of administrative and reception tasks, working closely with our dental and management teams.Strong computer skills and a high level of attention to detail are essential.Previous experience in administration or a reception-based role is advantageous. Experience in a dental setting is extremely advantageous, though not essential, as full training will be provided.Above all, we value a strong work ethic, adaptability, and a proactive, solution-focused approach.Key ResponsibilitiesDeliver an exceptional patient experience by being the first point of contact and ensuring every interaction is welcoming, professional, and efficientSchedule and confirm appointments efficientlyMaintain accurate patient records and handle administrative tasksAccurately input and maintain data using Google Sheets and ExcelProcess payments, manage invoicing and daily account reconciliationsEnsure compliance with patient confidentiality and ethical standardsAssisting with general practice upkeep, including cleaning, monitoring stock levels and ordering suppliesWhat We're Looking ForExcellent communication and interpersonal skillsStrong organisational abilities and attention to detailAbility to multitask and stay calm in a fast-paced environmentProficiency in Microsoft Office and scheduling softwareProfessional, reliable, and proactive attitudeWillingness to learn, adapt, and grow with the practiceWhat We OfferFull training & supportCompetitive salary based on experienceProfessional growth & development opportunitiesHealthy work-life balanceDental care benefitsSupportive team cultureApply TodayIf you're a professional, people-focused individual looking for a role where you can make a real impact, we'd love to hear from you.Please note: As part of the interview process, candidates will be asked to complete a short computer skills task to demonstrate their proficiency.Job Type: Full-timeBenefits:On-site parkingAbility to commute/relocate:Galway, County Galway: reliably commute or plan to relocate before starting work (required)Experience:Administration and Customer Service: 1 year (required)Language:English (required)Work authorisation:Ireland (required)Work Location: In person