We are seeking an exceptional Branch Manager to lead our retail team in Ashford. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and fostering a positive work environment.
About the Role
The ideal candidate will have a proven track record of managing retail operations, leading high-performing teams, and delivering excellent customer service. You will be responsible for overseeing daily branch operations, including staff management, stock control, and cash handling. Your ability to motivate and develop your team will be critical to the success of this role.
Key Responsibilities
* Lead daily branch operations, ensuring seamless execution of sales, customer service, and operational goals.
* Host daily huddles to ensure team members are aligned with company objectives and goals.
* Champion community engagement initiatives, building strong relationships with local stakeholders and promoting the company's brand.
* Deliver high standards in sales, service, and customer care, consistently meeting or exceeding targets.
* Implement promotions, manage cash handling, and oversee compliance with company policies and procedures.
What We're Looking For
We want to hear from experienced managers who possess:
* A collaborative leadership style, with a proven ability to motivate and manage teams.
* Demonstrated experience in mentoring and staff development, with a focus on employee growth and retention.
* Strong customer service focus, with excellent communication skills and a passion for delivering exceptional customer experiences.
* Commercial acumen, with a target-driven mindset and a proven ability to drive sales growth.
Benefits
In return for your expertise, we offer:
* A competitive salary and quarterly monetary incentives.
* Recognition and reward days, celebrating individual and team achievements.
* Learning and development opportunities, helping you grow professionally and personally.
* Employee discounts, providing exclusive access to company products and services.
* Wellbeing initiatives, prioritizing your physical and mental health.
How to Apply
If you are a motivated and ambitious manager looking for a new challenge, please submit your application today. We look forward to hearing from you.