Data Center Operations Engineering Technician
We are currently hiring Data Center Engineering Operations Technicians to work as technical resources in our mission-critical data centers. These individuals will help ensure the availability and reliability of data center operations, meeting or exceeding service levels.
Due to the rapid expansion of AWS Data Centers, we are seeking individuals to operate and maintain these facilities, contributing to both facility maintenance and efficiency improvements that provide better value for our customers.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
A valid driver's license is required for this role.
This position requires the ability to work a 24x7 shift rotation.
Key Job Responsibilities:
1. Assist in the operation and maintenance of electrical, mechanical, fire/life safety, and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime.
2. Support the maintenance and monitoring of all data center systems, including incidents, events, problems, changes, and escalations.
3. Troubleshoot and monitor mechanical, electrical, HVAC, voice/data, cooling, fire/life safety systems, and generators.
4. Assist contractors or engineers in maintaining facility equipment, deploying new equipment (racks, cabling, etc.), and conducting site walkthroughs to verify equipment and system operations.
5. Act as a First Responder to critical events and support both new and existing data center facilities.
A Day in the Life:
Your day-to-day activities will include:
1. Monitoring alarms and systems that manage power, cooling, and fire suppression in the data center.
2. Coordinating vendor work on-site to ensure equipment is maintained and uptime is preserved.
3. Supporting other teams and sites during events and planned works.
4. Handling rack installations and powering up equipment.
5. Monitoring and facilitating the handover of new equipment.
6. Sharing knowledge and supporting new team members.
7. Participating in event response drills.
About the Team:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS:
- Experience with electrical, mechanical and/or controls (degree or trade qualification preferred);
- Demonstrate key electrical and mechanical competencies and theory;
- Strong verbal and written communication skills.
PREFERRED QUALIFICATIONS:
- Professional Certification in Electrical, Mechanical or Controls engineering.
- Heavy industry or data center experience.
- Understanding of basic electrical principles and systems.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.