Customer Support Specialist Job Description
This role is a fantastic opportunity to work in a dynamic environment, providing exceptional customer service and support.
Job Responsibilities:
* Deliver best-in-class customer service by responding to queries and resolving issues efficiently.
* Work towards achieving individual performance objectives while maintaining a professional standard.
* Collaborate with the team to achieve common goals and contribute to a positive working environment.
Key requirements include excellent teamwork skills, a strong customer focus, and effective communication skills. A flexible and innovative approach to work is also essential.
Requirements:
* Excellent team player with energy and commitment to achieving team goals.
* Previous experience in customer-facing roles or similar environments.
* Strong IT skills, including Microsoft products.
The ideal candidate will be self-motivated, able to adapt to changing environments, and possess excellent problem-solving and resolution skills.
Benefits:
* Competitive starting rates and hours.
* Engaged onboarding and training program.
* Dedicated Employee Assistance Program (EAP).
* Bike-to-work scheme.
* Travel tax incentives.
Cpl is committed to creating a diverse and inclusive workplace culture where everyone feels valued and supported. We welcome applications from all individuals and are an equal opportunities employer.