Job Title: Client Care Co-ordinator
Office Location: Shankill and Kimmage Dublin 12
Client Care Region - Dublin South East and Wicklow
Job Description:
We are looking for a highly motivated and experienced Client Care Co-ordinator to join our team. As a Client Care Co-ordinator, you will be responsible for managing and coordinating care services for our clients in either South Dublin and Wicklow. You will be working closely with our clients, their families, and our team of care professionals to ensure that the highest level of care is provided.
Responsibilities:
* Coordinating and managing care services for clients
* Liaising with clients, their families, and care professionals to ensure the highest level of care is provided
* Developing care plans and ensuring they are implemented effectively
* Scheduling and managing staff rotas to ensure adequate coverage
* Ensuring all care records are up-to-date and accurate
* Responding to client queries and concerns in a timely and professional manner
* Conducting regular client reviews and updating care plans as necessary
* Providing support and guidance to care professionals
* Ensuring all care services are delivered in accordance with company policies and procedures
* Participating in the on-call rota as required
* The role will involve provision of care to clients and requires the post holder to be fit to work in this capacity and hold the relevant care qualifications for QQI Level 5 in Care Skills and Care of the Older Person.
Requirements:
* Proven experience in a similar role in the healthcare industry
* Excellent communication and interpersonal skills
* Strong organisational and time-management skills
* Ability to work well under pressure and in a fast-paced environment
* Ability to work independently and as part of a team
* Good IT skills, including proficiency in Microsoft Office
* Knowledge of healthcare regulations and legislation
* Full driving licence and access to a car (travel allowance, parking and tolls full paid)
* Must be eligible to work in Ireland without restriction.
* QQI Level 5 Major Award in Healthcare Support or equivalent recognised qualification
* Familiar with operation of OneTouch Health platform.
Benefits:
* Salary up to €35,000 Depending on Experience and qualifications.
* Generous travel allowance, parking and tolls paid.
* Fully subsidised Health Insurance coverage.
* Employer matched contributory pension scheme.
* Employee Assistance Programme.
* Company laptop and phone provided.
Location: Place of work will vary between clients homes within Dublin South, Wicklow and our office located in Shankill, Co Dublin and Kimmage, Dublin 12.
If you are a highly motivated individual with a passion for providing high-quality care services, we would love to hear from you.
Hours of Work: Working hours are routinely Monday to Friday 9am to 5:00 pm. An on-call rota is currently in place and an additional allowance is payable for weekend on-call work which is carried out remotely from home.
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