BAR MANAGER Main Purpose of the Job: Ensuring all guests receive high standards of customer service and departmental profitability / control is achieved, to work closely as part of our management team, assisting where necessary. Responsible for all aspects of the Food & Beverage Department and meet with the four star Castletroy Park Hotels standards of quality and service. To work with the Management team to optimize profits and increase sales, promote new and diverse business. Reporting to: The Bar Manager will report on a daily basis to the Operations Manager and Hotel Manager, while liaising with Group General Manager & Managing Director to ensure that agreed strategy is delivered across the various segments of the business. The Person: We are seeking candidates with a proven track record as a Bar Manager who can demonstrate ability to successfully manage and develop the Hotel Team while providing a consistent high quality service to our guests. The Hotel: The Castletroy Park Hotel, a leading Limerick Hotel, is ideally located in the heart of the Mid west of Ireland and is the closest 4* hotel in Limerick to the M7 motorway from Dublin. This luxury hotel is just 2.5 miles from Limerick City, surrounded by superb amenities and is easily accessible via Shannon International Airport, just 25 minutes drive away. The Internationally acclaimed University of Limerick UL, University Sports Arena (Olympic sized Pool), University Concert Hall, Irish World Academy of Music & Dance, Irish Chamber Orchestra are adjacent to the hotel. This Limerick hotel is located beside the University of Limerick which is situated on a superb riverside campus of over 133 hectares. Two bridges cross the river on the campus, offering an ideal walking circuit of the grounds, with its trees, its fountains and the river Shannon flowing through it all. In Limerick, sport is a matter of pride and passion. Nearby to the hotel is "the proud home of Munster Rugby" the new Thomond Park stadium which is the jewel in the rugby crown of the city. Limerick offers you a wonderfully wide range of activities and facilities which include: Sightseeing, culture activities, horse racing, fishing, horse-riding, golf, river cruising and so much more. This luxury 4 * hotel with conference and banqueting facilities, leisure centre and C Salon offers superb accommodation from deluxe rooms to suites making this the ideal base for your holiday in the Limerick region. One of Six properties within the S Hotel Group, there are significant progression and development opportunities for ambitious and driven hospitality professionals. MAIN DUTIES Ensure that the Department operates in a guest focused manner; always striving to exceed guest expectations thereby building customer and brand loyalty. To be fully aware of the hotel facilities, activities, targets and promotions, special activities within the hotel To deal with customer complaints in a professional and courteous manner in accordance with company procedures. To play a major role in sales, details, operation and strong reputation for all food events. Ensure effective yield management of the F&B Departments to achieve the highest possible department revenue by instilling an ethos of guest sales focus within the members of your team. Keep up to date with industry trends, developments and changes in legislation which may impact on the F&B Outlets. To have a thorough knowledge of all department menus and beverages to include the preparation and service of all items. Effectively manage beverage cost lines with an active involvement in purchasing, sales revenue analysis, stock control and stock takes. To manage closely the bar activities and function and ancillary functions and direct the supervisors. To arrange bookings, table plans and delegate work to team members To ensure all Food & Beverage charges are raised for food and beverages consumed in accordance with company procedure, along with efficient set up and use of the till and POS systems To ensure every opportunity is to up-sell by the food & beverage service teams when possible To ensure SPH KPIs are attained in all F&B areas To mobilise food & beverage sales strategies markets BBqs etc all initiatives To order and control all liq stock and security there of To develop menus and strategy Sales office liaison regarding F&B To attain service and satisfaction ratings in line with in house KPI To maintain and stock / control expenditure on all crockery and glassware purchase To be fully aware of liquor licensing laws and ensure these are strictly adhered to on all occasions. To assist in food and beverage stock taking and generation / maintenance of GPs To assist in implementing company human resources policies including but not limited to recruitment and selection, grievance and discipline, performance appraisal, communication and reward management To communicate effectively at all levels, including attending management meetings To manage, motivate and train employees within the department thereby ensuring a high standard of service/control in all areas up to and including Responsible Service of Alchol. Accidents and sickness to be reported as per company policy Hold monthly departmental meetings with your department To be fully aware of budgeted and actual department targets to include revenue, covers and average spend. To produce rosters ensuring effective staffing levels within budget and review on a daily basis, overtime, rotas, holiday requirements and absenteeism To react to changes in business levels to ensure department costs and expenses are controlled To implement company procedure in the event of fire or emergency To implement and maintain hygiene standards as set out by the Company To adhere to company Health and Safety policy and current Health and Safety legislation To be fully aware of and adhere to security procedures laid down by the hotel and company To report any problems re: failure of machinery and small equipment to the Maintenance Department and to follow up and ensure the necessary work has been carried out To take part in company internal and external training as required To carry out any reasonable requests by Management / Company Report daily operating issues to Management To deputise when required THE IDEAL CANDIDATE FOR THIS POSITION Must have previous experience in a similar role and demonstrated business/industry awareness. Be courteous and focused on providing a consistently high standard of service. Must be standards driven and detail orientated, with the desire to progress within the luxury market. Must have the ability to lead, multi-task and make sound decisions in a fast paced environment. Maintain a professional image at all times through appearance. Must possess excellent communication and interpersonal skills. Skills: Courteous & Guest Focused Multi Tasker Team Leader Experienced in 4* Properties Benefits: Clothing Allowance Meal Allowance / Canteen Paid Holidays Parking Employee Assistance Programme Staff Discounts