OverviewWe are currently recruiting for an experienced Retail Manager in our Naas, Co.Kildare store. The successful candidate must have at least 1 year management experience from a big box retail environment, be fully flexible, enjoy a fast-paced environment, be good with people, and be passionate about retail.Responsibilities and DutiesProvide Training and Development to all members of your team within the storeActively manage employee performance and probation reviews through the relevant proceduresEnsure new and existing plans, procedures and updates have been communicated efficiently to all members of the store teamLead by example and be a role model, always display exemplary leadership behaviourDeliver an exceptional customer focused store experience by leading the team to a customer focused approachEnsure yourself and the team have up to date product knowledge, achieving customer loyalty and building the reputation of the brandOrganise workflow, ensuring the team understand their roster, duties and delegated tasksVisually ensuring the store always looks great with a keen eye for detail for merchandising and standardsMonitor employee productivity and provide constructive feedback and coachingFlexibility, willing to take on additional tasks and assist in the execution of new projectsMaintain a professional positive ‘can do’ attitude at all timesOverall responsibility for store performance, ensure sales targets are met and all KPIs are meeting expectationsAbility to learn a variety of job descriptionsProfessionally deal with any complaints/requests from customers to maintain the store's reputationOversee in store promotional/seasonal displaysMaintain strict levels of confidentiality with regards the business and its employeesFollow and implement all Company Policies and Procedures to help drive the businessFollow and carry out Store Cash Management and back office processesEnsure store Security and Health & Safety procedures are followed and implemented at all timesAny other duties that may be assigned to you by the managerKey Skills/Experience RequiredExcellent organisational, leadership and planning skillsHands-on manager who can lead from the shop floorAct as an inspiration to your team and lead by exampleExcellent interpersonal, motivational and communication skills to effectively work with the teamThe ability to communicate clearly and effectively – both verbally and writtenA good level of computer literacyMust be goal orientated with a passion for sales and customers serviceProven experience 3 years minimum in management or relevant roleExcellent customer service skillsAbility to problem solve and prioritise and put in practice effective time management skillsLead the team and ensure all tasks are completed to a high standardAdhere and implement all company policies and proceduresCommercial awarenessFlexible to support our busiest times, which can include weekdays, evenings, weekend work and public holidaysIdeal candidate will be Hard Working, Enthusiastic and AmbitiousPerks & BenefitsStaff discountFlexible and varied working hoursCycle to work schemeCareer Progression opportunitiesEducation opportunitiesIncentive Scheme to further reward amazing performanceSeasonal PartiesTraining & DevelopmentA friendly culture built on teamwork and respect20 days holidays plus Bank HolidaysComplimentary On-Site Parking
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