Program manager onboarding operations

Program Manager Onboarding Operations

Immediate Start

3-4 days on Site Dublin City Centre

Salary €50,000 per year

Initial 6 months role


Role:

As an Onboarding Operations Program Manager, you will play a pivotal role in standardising and centralising the end-to-end registration, enrollment, and attendance tracking processes for new hires. Your efforts will contribute to creating high-impact, exciting, and flawlessly executed onboarding experiences that inspire all participants.


Responsibilities:

1. Develop and implement standardised processes for onboarding registration, enrollment, and attendance tracking to ensure consistency and efficiency across all new hire programs.
2. Utilise spreadsheet tools such as Excel or Google Sheets to manage data entry, data scrubbing, and formatting. Create and maintain reports and dashboards to track onboarding progress and identify areas for improvement.
3. Oversee the planning and execution of onboarding events, including managing invitations, materials, and logistics to ensure a smooth and engaging experience for new hires.
4. Collaborate with cross-functional teams, including HR, IT, and department leaders, to align onboarding processes with organizational goals. Communicate effectively with new hires and internal stakeholders to provide timely information and support.
5. Identify opportunities to streamline manual processes and eliminate inefficiencies. Implement best practices and leverage technology to enhance the onboarding experience.


Experience:

1. Strong working knowledge of spreadsheet tools such as Excel or Google Sheets, including experience with data entry, data scrubbing, formatting, VLOOKUPs, and pivot tables.
2. Excellent verbal and written communication skills, with the ability to present information clearly and effectively to diverse audiences.
3. Strong organisational skills with the ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
4. Experience in program or project management, with a systematic approach to problem-solving and the ability to work independently under general direction.
5. Ability to multi-task and take on a variety of different tasks. Strong curiosity to learn, understand, and apply new technologies and systematic approaches, particularly leveraging Salesforce technology stack with a focus on Reports and Dashboards.
6. Physical Requirements: Ability to lift up to 40 lbs as needed for event setup and logistics.


Additional Qualifications:

1. Experience with the Salesforce application, including dashboards and reporting tools, in a business or academic environment is highly preferred.
2. Professional certifications in program or project management are a plus.

This is an office-based role and requires presence in the office 3-4 days a week to organise in-person training.

To apply, please send your CV today to the provided contact details.

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