Role Details:
* Position: Full-Time
* Title: Receptionist
* Hours of work: Mon-Fri 09:00am - 17:00pm
* Place of work: Auralia Hospital, Parkwest, Dublin 12
* Salary: €28,000 - €30,000 (experience dependent)
* Benefits: Courses/education relevant to the position funded by Auralia, employee discount, company events.
Position – The successful applicant will work as a receptionist at our Parkwest Dublin hospital, handling phone calls and assisting patients upon arrival at our main reception desk. You will be part of a reception team, which already consists of 4 colleagues.
Training will be provided for all steps - we love hiring the right people so regardless of experience, if you feel like you're a good fit for this role please apply
Duties and Responsibilities:
Guidance with all the below duties will be given throughout.
* Answer and manage incoming patient phone calls, directing them to the appropriate staff or department.
* Greet patients upon arrival at the reception desk, creating a welcoming and professional atmosphere.
* Assist patients with check-in procedures, ensuring accuracy of information and smooth flow of appointments.
* Notify doctors and relevant medical staff of patient arrivals in a timely and efficient manner.
* Ensure that patient medical files are prepared and available for the doctor prior to their appointment.
* Manage patient check-out processes.
* Schedule follow-up appointments as required, ensuring that patients are informed of future visits.
* Provide general administrative support to the medical team as needed, maintaining a high standard of customer service.
* Processing payments from patients.
Job Type: Full-time
Pay: €28,000.00-€32,000.00 per year
Benefits:
* Company events
* Employee discount
* On-site parking
Application question(s):
* Are you currently living in Ireland?
* Are you available to start immediately?
Work authorisation:
* Ireland (preferred)
Work Location: In person