About Us
Hello, we're Flight Club Dublin, the award-winning birthplace of Social Darts and the home of unexpected, ridiculous, joy We've taken the traditional game and reinvented it for the 21st century with multiplayer games that eliminate any need for counting by reimagining games into fast-paced, exciting social experiences with action replays for ultimate bragging rights.
Flight Club is opening its first venue in the centre of Dublin, and we are looking for an exceptional Reservations and Events Executive to join the team to help deliver unforgettable experiences to our customers.
Key responsibilities:
* Deal with all reservations and customer enquiries via phone and email
* Ensure reservations are taken accurately.
* Ensure all email correspondence is responded to in a timely manner
* Ensure use of proper telephone etiquette in answering calls
* Manage group bookings, deposits, and contracts
* Maximize sales through efficient venue management
Support for the Head of Sales
The ideal candidate:
* Excellent written and verbal communications skills
* Fluent English is essential for this role
* Strong knowledge of hospitality
* Strong customer service ethos
* A can-do attitude and the ability to work well in team
* Proficient with Microsoft Word and Excel and other computer software
* Excellent organizational skills and the ability to multi-task
* Have an interest in digital marketing and content creation
* An interest in marketing and social media to assist the Marketing Manager where required