Job Overview
Greet and engage with customers on the banking hall floor, identifying their needs and guiding them to self-service options. Handle basic queries and complaints, directing to senior staff as required.
Main Responsibilities
* Customer Service experience and high standards of service awareness
* Resilience and adaptability in a busy work environment
* Excellent communication and interpersonal skills for effective teamwork
* Familiarity with new technologies for customer self-service
Essential Skills
* Customer Service experience and high standards of service awareness
* Good communication and interpersonal skills for team collaboration
What You'll Achieve
Develop valuable skills in customer service and administration in a dynamic, collaborative workplace.