Overview
Building the Future of Crypto. Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.
Become a Krakenite and build the future of crypto!
The opportunity
This is a 0-to-1 role. You will be the first dedicated Solutions Architect and the founding hire for our Solutions Engineering function. Your focus is pre-sales — partnering with our sales team and Partner Solutions Lead to run discovery, design winning solutions, and build PoCs that close deals. The processes you create will be the ones the Solutions Engineers we hire alongside you will use every day. You will partner directly with our Engineering Director, GM, Sales, and Implementation Manager. This is not an execution-only seat. You will define the pre-sales process, set the bar, and lead a growing team of Solutions Engineers on best practices and approach.
Responsibilities
Run technical discovery with prospective customers alongside sales and our Partner Solutions Lead — map their architecture, constraints, and compliance needs to our product suite (Embed, Ramp, Earn, xStocks, CF Benchmarks).
Help define what the product suite should look like through front-line discovery. Identify common asks and communicate priorities to downstream engineering teams so recurring asks get built as a priority into the product.
Design tailored solutions spanning existing offerings, customizations, bespoke integrations built on top of our platform, or hands-on work directly in the customer's codebase.
Scope and build proof-of-concepts that demonstrate technical feasibility and win the deal.
Own a clean, structured handoff to the Implementation team — delivering PoCs, solution design docs, and knowledge transfer sessions to ensure what was promised gets built.
Build the pre-sales Solutions Engineering playbook from scratch — discovery frameworks, solution templates, PoC standards, and handoff runbooks for the broader SE team.
Identify product gaps blocking deals and feed them into the roadmap with business context. Escalate blockers to leadership and help identify permanent solutions to prevent recurrence.
Qualifications
7+ years in a technical pre-sales role (solutions engineering or solutions architecture) at a B2B API or infrastructure company.
Proven track record owning the technical pre-sales motion — discovery, solution design, PoC delivery, and deal-winning.
Fluency with REST/WebSocket APIs, auth patterns (OAuth, JWT), webhook architecture, and integration debugging.
Experience designing and building complex integrations for technical buyers at fintechs, banks, or neobanks — including customizations and bespoke work.
Background building processes from scratch — you’ve been an early or founding SE hire before and have created the playbook others run.
Strong knowledge transfer skills — you know how to package a solution design so an implementation team can execute it faithfully.
Clear, structured communicator who can run a discovery call, a design review, and a handoff debrief back to back.
Experience writing RFPs and documenting solution approaches that clearly communicate how our product and our customizations will solve a customer’s problem.
Nice to have
Crypto domain knowledge — trading, custody, KYC, staking, fiat ramp mechanics.
Experience with embedded finance or crypto-as-a-service products.
Experience with Coast and building out proof of concept sales demos inside Coast.
Hands-on with AI development tools (Claude Code, Cursor) for rapid prototyping.
You’ve built a playbook and then hired the team to run it.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don\'t fully meet the listed requirements, especially if you\'re passionate or knowledgeable about crypto!
Equal opportunity and assessments
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.
Stay in the know
Follow us on Twitter
Learn on the Kraken Blog
Connect on LinkedIn
Candidate Privacy Notice
#J-18808-Ljbffr