The Team Leader is responsible for the daily operation of the team including leadership, clear communication, motivation, performance managementensuringproficiency of the team. and process management. Key to the role is SLAs, Sales targets and Compliance requirements are met, with specific consideration to the sales capability and technical **Specific responsibilities (including but not limited to)** Work with Leadership to develop Management Information for monitoring of team performance Any other tasks as may be required**Qualifications/skills** **Experience** 6 months experience in a Customer Service Role in the insurance sectorDemonstrated strong people management skills **Benefits of working for Sedgwick in Ireland** Health Insurance Scheme PHI – Permanent Health Insurance Sedgwick Ireland is regulated by the Central Bank of Ireland (CBI). This role is subject to the Minimum Competency Code (MCC) as set out by the CBI. This code sets out the minimum professional standard for any person providing certain financial services, in particular when dealing with consumers. This role is classified as a Controlled function ( CF3 CF4 & CF7 ) and is subject to Fitness and Probity Standards, including the requirements outlined in the Individual Accountability Framework Act 2023. Successful candidates will receive training in relation to all regulatory requirements applicable to them.## Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see
#J-18808-Ljbffr