Job Title:Receptionist (Dental Practice) Practice:Dympna Daly Dentistry for Children PositionOverview We are seeking a friendly, professional, and highly organised Receptionist to join our busy childrens dental practice.
This role is central to ensuring a welcoming environment for patients and families while supporting the smooth day-to-day running of the practice.
The ideal candidate will have excellent communication and administrative skills, along with dental knowledge or experience to confidently support clinical and reception duties.
Key Responsibilities - Greet and welcome patients and families in a warm, professional manner - Manage appointment scheduling, confirmations, and patient records accurately - Handle telephone and email enquiries efficiently and courteously - Maintain organised reception and administrative systems - Process payments, invoices, and insurance documentation where required - Support clinical workflow by preparing paperwork and coordinating patient flow - Maintain confidentiality and comply with practice policies and procedures - Provide clear communication to parents and carers regarding appointments and treatments Essential Requirements - Excellent verbal and written communication skills - Strong organisational and time-management abilities - Professional, friendly, and patient-focused approach - Proficiency in general office administration and computer systems - Previous dental training, dental nursing experience, or work in a dental setting - Ability to multitask in a busy environment while maintaining attention to detail Desirable Skills & Experience - Experience working with children or in a paediatric healthcare environment - Familiarity with dental practice management software - Knowledge of dental terminology and procedures - Understanding of infection control and patient care standards Personal Qualities - Warm, approachable, and compassionate - Reliable and proactive team player - Calm under pressure with strong problem-solving skills - Committed to providing excellent patient service What We Offer - Supportive and friendly team environment - Opportunity to work in a specialist childrens dental setting - Ongoing learning and professional development opportunities If you are organised, personable, and passionate about providing excellent care and service, we would love to hear from you.