Sales Executive- Meetings & EventsAt The K Club, we are currently seeking a Sales Executive- Meetings & Events to join our Resort Sales Team.ResponsibilitiesRespond to enquiries/requests for group, catering & golf business within company policy. Define meeting specifics.Ability to manage guest room and meeting space inventories and suggest positive alternatives to ensure that business booked is within resort parameters.Process all correspondence within agreed time lines.Ensure all follow -up is conducted within agreed time linesManage and maintain accurate account filesExecutes agreed sales strategy to achieve revenue goals.Adhere to correct event turnover process - ensure all files are accurate, all information is correct and agreed with client and that events are forecasted correctly.Use standard activities, traces and follow-up in Opera for all bookings.Develops contracts and correspondence, manages opportunity details and proactively develops customer solutions. Details events in line with customer requirements and ensure these are agreed and approved. Manage and develop relationships with multiple contacts in assigned market accounts. Maintains accurate and up to date account data and reporting using account management systems. To adhere to the Group/Wedding/Golf Policies regarding Space Holding, Releasing, Depositing & Cancellations To ensure all the menus, rooming list and all event and golf information are entered into the system a minimum of 14 days prior to an event To conduct Resort Site inspections with clients To create profiles for all New Contacts/Companies in Opera, and update Existing profiles where required. To develop and maintain relationships with new & existing clients To work with DOSM and HOS on building new corporate accounts and creating Key Account Managers To ensure weekly Site Inspections are communicated to relevant departments in a timely manner To ensure the Enquiries, Business Won & Business Lost reports are sent out daily and accurate for all reservations To update Enquiries, Business Won & Business Lost on a daily basis and chasing business To provide sales and management team with accurate feedback. To ensure all Terms and Conditions pertaining to Groups and Companies at The K Club is updated To provide cover when required for all members of the Sales team Ensure Opera is up to date with current menus and forecasting To liaise with Sommeliers re updates on the wine list & updating Opera To compile a Catering Calendar of Events To produce productions weekly reports to account for lost and regretted business with feedback on reasonsQualificationsExperience working in a Sales Role within the hospitality sectorYou are in possession of excellent communications and relationship building skills.You have the ability to learn quickly and work in a fast-paced environment.You will join in as a confident team player and strive to make your mark with team members and customers alikeAn interest in golf is desirableBenefits & CompensationA monthly service charge paymentOngoing investment in your personal development with access to internal and external training programmes Great opportunities to progress your careerMonthly recognition programmeRefer a Friend Scheme Employee Assistance ProgrammeSocial eventsUniform Meals while on duty Discounts on stays at the resort and on food & beverage for you and your family and friends. Discount on use of our golf courses Life Assurance
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