We are seeking an Office Administrator to join our team. The ideal candidate must have a can-do approach, enjoy a team working environment and possess excellent communication skills.
The role will play a pivotal part in helping to ensure the smooth running of all day-to-day operational tasks, and providing essential support to fellow staff members and customers.
We offer a supportive team environment, and a chance to be an integral part of our success.
The key responsibilities include:
* Customer Relationship Management: Serve as a primary point of contact for clients, handling inquiries, providing information, and ensuring a positive customer experience.
* Administrative Support: Manage and maintain efficient filing systems, handle incoming and outgoing correspondence, and support various administrative tasks as needed.
* Communication: Draft and manage professional communications with precision and clarity.
* VAT calculations processes, invoicing, and accounts administration.
* Office Software Proficiency: Experience using Microsoft Office Suite for document creation, data management, and communication.
The required skills and attributes include:
* Strong attention to detail and high level of accuracy in administrative and financial tasks.
* Ability to work independently and as part of a team, supporting colleagues and management effectively.
* Proven experience as an Office Administrator or in a similar administrative role.
* Demonstrable experience with Customer Relationship Management (CRM) systems, principles and practices.
* Proficiency in Microsoft Office Suite.