Location:
On site / Lucan, Co.
Dublin, Ireland
job type:
Permanent / Full-time
Sector and subsector:
Human Resources | Other
Salary:
Negotiable Salary
About the Department
The HR Department provides a range of strategic and operational services, aligning the HR functions of Blackrock Health Hermitage Clinic with the organisations long-term goals.
HR are responsible for managing the full employee life cycle, including, developing and implementing policies and processes related to people including recruitment and hiring of staff, on boarding and training, disciplinary and grievance procedures, supporting staff throughout their employment and facilitating continuous professional development for employees including managing performance and performance appraisals.
HR will assume responsibility to ensure employees achieve and maintain standards of conduct, attendance and job performance in line with relevant HR Policies.
HR will ensure that the organisation meets its commitments to ensuring there is no discrimination on the grounds of gender, marital or family status, sexual orientation, religious belief, age, disability, race or membership of a travelling community towards any member of staff.
Purpose of the Role
The HR Administrator will provide consistent and effective administration support to the HR Team in line with HR processes and policies, and standards set by the Joint Commission International (JCI).
The HR Administrator will have a shared goal to ensure the smooth running of the HR department and to deliver an efficient service to ensure maximum value to employees, candidates, and the organisation as a whole.
Key Responsibilities
General HR
Act as first point of contact for employees and managers for all HR queries via the phone, HR Inbox and in person queries
Proactively resolve HR queries and triage queries to team members
Ensure that the HR system (TMS) and HR files are kept up to date, accurate and complying with legislation
Support the HR team and managers with administration of performance management process (probations and annual appraisal)
Ensure all employees are enrolled on the hospital ELearning platform
Upload training records on TMS
Oversee HR invoices - printing, seeking approval, scanning and sending to Finance for payment
Work with HR Business Partners to ensure absences are recorded on HR system (TMS) and all documentation is uploaded to meet payroll deadline
Manage covid swabbing (booking appointments and notification of results)
Scanning and filing all documents for HR Team and uploading documents on TMS as and when required
Support the HR Team with administrative tasks as and when required
Cover tasks for Recruitment Team when needed
To exercise discretion and maintain confidentiality at all times
Assist in ad-hoc HR projects
Reporting, Data and HRIS Systems
Work with the HR Generalist to maintain the integrity of data in the HR Information System (TMS) and that reports are generated in accordance with specific requirements.
Learning and Education
Stay up-to-date compliance and regulatory concerns, industry trends and HR best-practices.
Contribute to the requirements of professional development for the HR profession
Attend and participate in staff development programmes and sharing knowledge with HR Team.
Assist with the orientation and induction of new staff and be available to provide orientation as deemed necessary, helping them to integrate as members of the team.
Assist in the training of other team members
Identify and inform the Learning, Wellbeing and Compliance Partner of any training and professional development requirements
Attend and participate in staff development programmes where applicable.
Attend all mandatory training days and ensure that all mandatary training is in date.
Comply with all HR system and policy requirements.
Quality Improvement and Risk Management
Maintain strict confidentiality regarding all activities of Hermitage Clinic
Ensure compliance with all relevant Hermitage Clinic guidelines, policies, procedures and relevant legislation and regulatory requirements.
Participate in the continuous review and evaluation of policies, guidelines and existing practices.
Assist in promoting a culture of continuous quality improvement across the department.
Be aware of the core objectives, standards and key performance indicators for the service and contribute to the monitoring of performance against these standards
Participate in the requirements of the clinic's accreditation process.
Participate in the requirements of the clinic's risk management programme.Promote the delivery of a high standard of care to all patients.
Work with members of the Multidisciplinary team in devising Standard Operating Procedures for the development of the Unit.
Assist in ensuring a culture of safety, promoting positive reporting of incidents and near misses; investigate and take remedial action on incidents or near misses involving patients and staff according to clinic policies, protocols and guidelines.
The role holder will be expected to undertake additional duties as requested by the HR Team Lead or Head of HR including covering tasks for other members of the HR Team due to annual leave, sickness, etc.
Educational Requirements
Relevant 3 rd level qualification, preferably in HR.
Membership with the Chartered Institute of Personnel and Development (CIPD).
Knowledge & Experience
2+ years' experience in a HR Role.
Good knowledge of HR practices and Irish Employment legislation and willingness to further knowledge and education on this.
Experience working with Systems and managing confidential data and information.
Strong experience working within a team environment.
Experience working within a HR Team in the health sector in Ireland/internationally.
Knowledge of Joint Commission International Standards and auditing procedures or similar.
Excellent administration skills with an organised and logical approach to workload.
Strong communication and interpersonal skills with ability to engage with stakeholders at high-level.
Demonstrates solid judgmentand proactive attitude.
Pro-active and results focused with an ability to identify and resolve issues efficiently.
Strong attention to detail and accuracy
Excellent IT Skills, particularly in Excel.
Have a proven ability to be a strong team player and provide support/work collaboratively at all levels.
Proactive attitude with an ability to work under pressure and deal positively with difficult situations.
Ability to prioritise, manage workload and work to key deadlines.
Ability to manage workload and prioritise effectively.
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