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TELUS Digital focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With over 70,000 team members and supporting 50+ languages in thirty-two (32) Countries across North and Central America, Europe and Asia, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking and a caring culture that puts customers first. The company's solutions cover customer experience, digital transformation, IT lifecycle, advisory and digital consulting, risk and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands from fast-growing tech, financial services, fintech, gaming, travel & hospitality and healthcare industries.
Learn more at: telusdigital.com.
About the role:
The General Finance Analyst V is responsible for supporting the Pricing and Solutions teams in the processes of offering services to new potential and current clients of TELUS Digital, through the development & maintenance of financial models established by the company, with the purpose of establishing competitive pricing structures, ensuring that all risks and costs associated with the business are considered within the analysis, thus ensuring that the company is successful in achieving its financial objectives in the new businesses obtained.
Main Responsibilities:
Support TELUS Digital Global Pricing team to:
* Support development of a standard global pricing model(s) for use in AI solutions
* Collect and validate default data provided by AI finance, operations and support teams for delivery locations and solution types
* Model operational variables & relevant data to generate projected P&Ls of future accounts for AI and joint-CX opportunities
* incorporate results into summary financial reports that detail pricings, complying with the financial objectives of the company
* Support post-implementation reviews of new businesses obtained by the company
* Maintain financial models, working with different stakeholders to ensure the most accurate and up-to-date assumptions to be used in the global pricing model
* Propose improvements to the model(s) used
Requirements:
* Meeting or exceeding all metrics in your current role for the last 3 months
* Minimum of 1 year as a TELUS Digital employee
* Minimum of 1 year in the current position and current account/department
* Minimum of 1 year in a staff position
* No active disciplinary processes (Hint 3 and above)
* Schedule flexibility
Skills:
* Analytical skills
* Teamwork
* Orientation to results
* Internal and External Customers Orientation
* Adaptability to change
* Ability to effectively work independently
Knowledge:
* Oral and written comprehension.
* Appropriate use of language.
* Excel Advanced - Required
* Google Sheets Advanced – Required
* Knowledge/Experience in Budgeting
* Process Documentation and Mapping
* Knowledge of Operations in Call Center
* University Degree in Finance, Business, Engineering - Required
* 5+ years financial modelling and/or pricing experience
* 2+ years experience in Finance, Commercial and/or Operations team providing financial analysis
* Master's in Finance or Business Administration is a plus
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Analyst and Strategy/Planning
* Industries
IT Services and IT Consulting and Outsourcing and Offshoring Consulting
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