Job Title: Human Resources Business Partner
Department: HR
Job Type: Specified Purpose
Hours: 39 hours per week
Blackrock Health Hermitage Clinic is a private hospital providing a full range of medical and surgical care across a broad spectrum of specialities. The HR Department provides a range of strategic and operational services, aligning the HR functions with the organisation's long‑term goals. HR is responsible for managing the full employee life cycle, including recruitment, onboarding, training, disciplinary and grievance procedures, supporting staff throughout their employment, and facilitating continuous professional development.
Role Purpose
The HR Business Partner will support the hospital in meeting its strategic objectives by working closely with line managers and HR colleagues to deliver HR plans and results that reflect the hospital's needs and priorities.
Qualifications / Experience
5+ years’ experience as an HR Business Partner
Advanced knowledge of HR practices and Irish employment legislation
Strong experience working with HR systems and producing reports for senior management teams
Significant demonstrable experience of information management, analytical, administrative and organisational skills
Proven capability and experience managing and implementing HR projects
Strong relationship management and interpersonal skills with ability to engage stakeholders at a high level
Demonstrated solid judgement and proactive attitude
Problem solving and solutions focused with an ability to identify and resolve employment problems quickly and effectively
Effective numerical and analytical skills with experience using HR data to identify insights
Strong attention to detail and accuracy
Excellent communication and influencing skills
Excellent IT skills, particularly in Excel
Strong report writing skills and ability to present data
Highly developed communication and presentation skills
Proven ability to be a strong team player and provide support/work collaboratively at all levels
Proactive attitude with an ability to work under pressure and deal positively with difficult situations
Solutions oriented – creative and proactive in approach
Ability to prioritise, manage workload, and meet key deadlines
Experience working within an HR team in the health sector in Ireland or internationally
Knowledge of Joint Commission International standards and auditing procedures or similar
Key Responsibilities
Operational and Administration
Build strong working relationships with line managers, employees and colleagues across the hospital by providing advice and assistance and ensuring the delivery of an effective, efficient and professional HR service.
Provide support to employees for all HR‑related topics and resolve any issues that may arise.
Assist in development and implementation of human resource policies and contribute to ensuring all HR policies and procedures are followed and at the required standards for JCI accreditation.
Maintain compliance with all relevant legislation pertaining to employment law, H&S at work act, and JCI and HR‑related standards.
Maintain understanding and up‑to‑date knowledge of the legal framework within which HR operates.
Communicate effectively with the HR team to keep informed on issues.
Participate in continuous HR improvement initiatives and metrics.
Participate in the administration of annual salary reviews.
Responsible for all administration associated with own workload.
Support Head of HR/HR Team Lead on key operational and strategic projects.
Undertake additional duties as requested by the Head of HR/HR Team Lead.
Employee Engagement
Alongside the HR Generalist conduct exit interviews when an employee leaves the organisation and report results to help improve employee satisfaction and retention.
Implement and champion annual HR programmes of work in areas of engagement, wellbeing, diversity & inclusion, performance management, talent and workforce planning, and HR data/systems improvement.
Training and Performance Management
Assist in the coordination of the Annual Performance Management process.
Work closely with line managers on training initiatives to ensure all staff are compliant with mandatory training.
Liaise with managers to ensure all performance appraisals and probationary reviews are complete.
Employee Relations
Carry out relevant meetings in accordance with employee resolution policies.
Manage complex employee relations cases from end‑to‑end, ensuring up‑to‑date knowledge of employment legislation is applied.
Coach and support managers on how to navigate employee issues, providing feedback, difficult conversations, employee development, poor performance, and all other aspects of people management.
Liaise with the Occupational Health Nurse regarding the employee’s fitness to work/practice.
Make referrals to Occupational Health Nurse and/or Employee Assistance Programme where necessary.
Ensure regular check‑ins with employees on sick leave and plan return to work with the Occupational Health Nurse and line managers.
Assist managers with the Return to Work process and ensure completion for all staff returning from sick leave.
Reporting, Data and HRIS Systems
Analyse data and key performance indicators, linking them to trends within the business to provide HR insights to management.
Gather and analyse data for HR reporting and metrics as required.
Respond to ad‑hoc data and reporting requests as they arise.
Provide monthly and bi‑monthly presentations and reports for Head of HR/HR Team Lead and senior line managers on absence, staff turnover, mandatory training, and other HR metrics.
Learning and Education
Stay up‑to‑date with compliance and regulatory concerns, industry trends and HR best practices.
Contribute to the professional development requirements for the HR profession.
Attend and participate in staff development programmes and share knowledge with the HR team.
Assist with orientation and induction of new staff and be available to provide orientation as deemed necessary.
Assist in the training of other team members.
Attend all mandatory training days and ensure that all mandatory training is up to date.
Comply with all HR system and policy requirements.
Quality Improvement and Risk Management
Maintain strict confidentiality regarding all activities of Hermitage Clinic.
Ensure compliance with all relevant Hermitage Clinic guidelines, policies, procedures and regulatory requirements.
Participate in the continuous review and evaluation of policies, guidelines and existing practices.
Assist in promoting a culture of continuous quality improvement across the department.
Be aware of the core objectives, standards and key performance indicators for the service and contribute to monitoring performance against these standards.
Participate in the accreditation process and the clinic's risk management programme.
Promote the delivery of a high standard of care to all patients.
Work with members of the multidisciplinary team in devising standard operating procedures for the development of the unit.
Assist in ensuring a culture of safety, promoting positive reporting of incidents and near misses; investigate and take remedial action on incidents or near misses involving patients and staff according to clinic policies, protocols and guidelines.
Why work at the Hermitage Clinic?
Onsite parking
Pension
Annual bonus*
Discounted cafe
Sports and social club
Employee Assistance Programme
Discounted onsite pharmacy
Please Note:
Job descriptions are a reflection of the present service requirements and may be subject to review and amendments to meet the changing needs of the service. We reserve the right to close this vacancy early if sufficient applications are received.
Equal Opportunities and Accommodation
The Hermitage Clinic is an equal opportunities employer and is committed to creating an inclusive environment. We are committed to providing reasonable accommodation when needed; please advise if you have particular requirements so that we can arrange reasonable adjustments to the recruitment process.
It is essential that you have valid work permission for the Republic of Ireland to take up employment for this position, or in the case of critical skills, you must be eligible for a work permit.
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