Operational Support Manager
Salary: €60,000 plus Sodexo Benefits | Full-Time | Republic of Ireland
At Sodexo, our people are at the heart of everything we do. We’re committed to delivering exceptional service and creating meaningful experiences for our clients, customers, and colleagues across the UK and Ireland.
We are seeking an Operational Support Manager to join our Corporate Services team. This key role supports a portfolio of up to 10 contracts, contributing to the successful delivery of services across a regional portfolio valued at between €10–30 million.
About The Role
As a Regional Operational Support Manager you will work closely with Regional Account Managers and site management teams, ensuring high‑quality delivery of contracted services, maintaining standards, supporting compliance, and providing management cover across multiple sites.
Key Responsibilities
* Support site managers in delivering operational excellence across all contracts.
* Ensure financial, administrative and compliance procedures are followed in line with Sodexo standards.
* Assist in achieving budgeted financial targets and support accurate financial reporting.
* Maintain high standards in service delivery, food quality, hygiene and safety.
* Provide management cover for sites when required.
* Support staff training, recruitment and performance development.
* Build and maintain strong client relationships, ensuring effective communication at all levels.
* Participate in audits, compliance checks and continuous improvement initiatives.
* Ensure adherence to all company policies, health and safety regulations and legal requirements.
About You
We’re looking for someone who brings strong leadership, initiative and a passion for operational excellence. Ideal candidates will have:
* Previous experience in facilities, catering, hospitality or support services management.
* Experience managing multi‑site contracts.
* Excellent interpersonal and communication skills.
* Strong organisational and time‑management abilities.
* Confidence in managing service standards and compliance in a fast‑paced environment.
* Good IT, numeracy and literacy skills.
* Understanding of financial reporting and P&L management.
* A flexible, self‑motivated approach and the ability to work independently or within a team.
Benefits
* Unlimited access to an online platform offering wellbeing support.
* An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing.
* Access to a 24‑hour virtual GP Service.
* Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family).
* Self‑directed savings within the Pension Plan.
* Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
* Bike to Work Scheme to help colleagues reduce their environmental impact while staying fit.
* Enhanced benefits and leave policies across the UK and Ireland.
Our Commitment to Inclusion
We are a diverse and inclusive employer. We welcome and encourage applications from people with a diverse range of experiences, backgrounds and identities. We run a Disability Confident interview scheme for suitable candidates, and we proudly support various Employee Networks, including Pride, Sodexo Parents & Carers, Sodexo Disability, Ability Network, SoTogether, Generations and Origins.
Read more about our inclusive culture.
Attached Documents
* HR-5933_Benefits ROI 25 Brochure V9.pdf
* Ops Support Manager .docx
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