Position Summary
Leads the packaging solutions life cycle process (post-launch assess phase) for legacy product packaging design by providing technical support for our internal Customer network. This includes ownership of packaging design issues such as PERs, NCRs, and CAPAs, and leading activities like consolidation projects and cost reduction initiatives. The goal is to ensure high-quality, cost-effective, and compliant Medical Device packaging for our Customers.
What you will do:
1. Lead post-launch assessment activities for all product packaging designs for Recon products.
2. Provide technical support to Quality Assurance and Regulatory teams to investigate and resolve packaging and labeling issues, including technical assessments.
3. Manage NCRs and CAPAs related to packaging design within the Packaging Solutions Group, ensuring timely resolution in line with guidelines.
4. Translate VOC (voice of the customer) feedback into actionable items, ensuring proactive and satisfactory closure.
5. Complete risk documentation related to Packaging.
6. Support Packaging Operations in troubleshooting and resolving packaging and labeling issues.
7. Assist Supply Chain with packaging supplier issues or re-sourcing activities.
8. Coordinate with global and local PSE Packaging Groups, QA, Regulatory, and Operations to ensure consistent approaches.
9. Provide strategic direction and support to the PSE Packaging Solutions Group.
10. Guide team members in complex situations, address obstacles, and streamline processes.
11. Lead initiatives in packaging development and new process efforts.
12. Set priorities, foster a sense of urgency, and ensure projects are delivered on time and within budget.
13. Model organizational values, demonstrate enthusiasm, and participate actively in problem-solving and decision-making.
14. Mentor team members as applicable.
What you will need:
* Degree or higher in Engineering, Science, or Business.
* Understanding of operations and their impacts.
* Strong communication skills with internal and external stakeholders.
* Flexibility and project management skills.
* Enjoy working in a dynamic, results-oriented team environment.
* Self-starter with efficient work methods, analytical skills, and multitasking ability.
* Proficiency in Microsoft Office tools.
* 8+ years of relevant experience.
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