Tours and Collections Assistant
Temp Contract
City Hall, Belfast
Main purpose of job:
To be responsible to the Function Management Assistant for:
- the delivery of an efficient and effective public tour service and visitor experience within the City Hall and its grounds;
- the provision of bespoke private tours on foot of requests by civic dignitaries, elected members or senior officers;
- the operation of a booking system for both commercial and non-commercial tours and exhibition visits in City Hall, and assisting with the associated debtors’ invoicing processes where so required;
- assisting with the management of City Hall’s artefacts and artworks collections, including the display, interpretation, cataloguing, storage, reproduction, loaning and security of all items held;
- assisting where required in the provision of the other services delivered by the Unit and the carrying out of general administrative tasks;
- ensuring that the council’s reputation is preserved and enhanced in the delivery of the specified services, and that visitors receive the highest levels of professionalism, political sensitivity and customer care.
Essential Criteria:
Applicants must, as at the closing date:
· be able to demonstrate by providing personal and specific examples, at least one year’s relevant experience in each of the following three areas:
a) delivery of tour service and visitor experience;
b) working in a customer facing environment, which must include cash handling duties; and
c) using Microsoft Office and other specialised software to create service-based reports and statistics.
Other Information:
Location: Belfast City Hall
Hours: 37 hours per week
Salary: £14.35 per hour plus holiday pay
Start: 17 April to end of June (possible extension to contract)
Closing Date: 15 June 26
If you would like to apply for this role, please send us your updated CV via the link provided and one of the team will be in touch with you. Or if you would like to discuss this position, please contact Task Recruitment on 02890 421047 or 07812 017416 to speak to one of our consultants.
The client reserves the right to close vacancies earlier than the specified date, should they receive sufficient applications. If interested, please send your CV as early as possible.
We are an equal opportunities employer. We welcome applications from all suitably qualified persons.