Job Title: Maintenance Administrator Location: Dublin Company Overview: My Client is a well-established facilities management company providing a wide range of maintenance services across Dublin.
We pride ourselves on delivering excellent service to our clients through a skilled mobile team and trusted subcontractors.
Role Overview: We are seeking a proactive and personable Maintenance Administrator to join our team.
While the role involves administration, it is very much hands-on and requires excellent communication and follow-up skills.
This is not a typical paper-pushing role you will be actively managing jobs and liaising with clients, contractors, and internal teams to ensure work is completed efficiently and to a high standard.
Key Responsibilities: Receive and log maintenance requests from clients via phone or email.
Create job sheets using the companys job management system (ABM), assigning a unique job number.
Coordinate jobs with internal mobile teams (carpenters, roofers, general operations) or subcontractors (plumbers, electricians, glaziers, etc.).
Communicate with clients to schedule appointments, confirm timelines, and provide updates.
Track job costs, including time and materials, ensuring accurate billing.
Maintain records for each job, ensuring completion and invoicing are processed correctly.
Follow up persistently until each job is fully resolved.
Ideal Candidate: Friendly, approachable, and confident on the phone.
Strong attention to detail and excellent organizational skills.
Able to manage multiple tasks and follow up until jobs are completed.
Practical, reliable, and capable of working independently.
Previous experience in administration, customer service, or retail Working Hours: Monday Thursday: 8:30am 5:00pm Friday: 9:00am 5:00pm Why Join Us: Competitive salary and benefits including pension.
Structured working hours with no late nights or weekend work.
Opportunity to work in a supportive, people-focused environment.
How to Apply: Please contact com for further information or to submit your application.
Skills: Customer Service Admin