Job Description
As a sustaining engineer, you will lead product sustaining engineering and continuous improvement efforts. Your work will provide key feedback to guide new product designs in the maintenance and sustainment of our product portfolio.
This role requires strong project management and organizational skills. You will be responsible for resolving product and manufacturing site issues by working closely with cross-discipline teams to drive issue resolution and implementing changes, enhancements, and extensions of existing products.
Key responsibilities include:
* Serving as the next-level of technical support for all product design-related matters related to released manufactured products and purchased components.
* Leading efforts to perform root cause analyses, resolve issues, implement product and manufacturing process changes, modifications, and design enhancements.
* Investigating and resolving corrective and preventative actions using appropriate problem-solving techniques (DMAIC, FMEA, Ishikawa, 5-Whys, etc.).
* Tracking product issues, driving effective and swift resolution, and monitoring metrics associated with the team's work.