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Overview
About Teckro
We founded Teckro to simplify and modernize clinical trials. In fact, thousands of clinical trial investigators and research site staff rely on Teckro to make the most informed decisions for their patients.
That’s where you come in. We’re offering you a role with purpose. Your contribution at Teckro will lead to faster, safer and more efficient clinical trials. Quality of life will be improved. In the end, lives will be saved.
Could you be our newest Teckronaut?
What you’ll Do
* Operate as the primary Implementation project management representative for all assigned projects.
* Manage project activities related to implementation of Teckro client projects and internal change management activities.
* Ensure the ongoing successful delivery of Teckro products to clients by building strong and productive relationships with clients and co-workers.
* Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
* Oversee the broader “Implementations” process within Teckro and serve as the project manager for the delivery of new revenue-creating products and features, ensuring any necessary configuration changes for customers are completed in accordance with Teckro’s Best Practice, including guides and SOPs.
* Gather, understand, communicate and prepare all project requirements and objectives for execution.
* Provide guidance and motivation to project teams to successfully achieve project goals and strategic business objectives.
* Devise creative solutions to critical customer and user needs.
* Develop project plans with a focus on achieving project goals and strategic objectives, including project-specific KPIs and metrics.
* Manage resource capacity and time tracking allocated to project-level resources.
* Coordinate, resource and deliver multiple projects concurrently to meet defined scope, time and cost constraints.
* Be accountable for project success including cost, schedule, quality and scope management.
* Participate in the exchange of ideas and information within the Professional Services team and with other departments to ensure best practices are shared.
* Select the appropriate Project Life Cycle depending on the project type.
* Formally close out projects and complete lessons learned.
* Work with internal teams and external stakeholders to identify, monitor, manage and mitigate risks during implementation and ongoing maintenance, adhering to change control where applicable.
* Proactively identify potential and existing issues in client service relationships, address these directly and intervene when necessary to ensure client satisfaction.
* Identify, assess and manage risks; escalate as needed and facilitate issue resolution within the project team.
* Maintain positive relationships with team members and promote collaboration and information exchange between units.
* Manage platform and process changes in line with stakeholder requirements, ensuring quality requirements are met and accepted by both the customer and Teckro teams.
* Create and disseminate training resources for the team.
* Mentor and train new team members.
* Ability to travel (approximately 10-20%).
* Undertake other duties in line with your role and business requirements as required.
The Ideal candidate will have
* 2 years plus in a project management role or equivalent client-facing roles.
* Experience in delivering client-focused solutions based on customer needs.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Ability to form strong and constructive internal as well as external professional relationships.
* Demonstrated ability to shape and deliver results to customer expectations.
* Strong influencing, negotiation and presentation skills.
* Excellent communication, interpersonal, organizational and verbal communication skills.
Qualifications Required
* BA/BS degree in related field; or equivalent combination of relevant work experience and education.
* QQI Level 6 in Project Management and/or Certified Associate in Project Management (CAPM) would be preferred.
Location and Travel
(Dublin)
* Hybrid role - Dublin City Centre, Ireland.
* Our Dublin City Centre offices are located in a convenient location with accessible transport.
* We also offer flexible start/end times, allowing your schedule to suit your lifestyle.
* Note: Regrettably we cannot offer work permit sponsorship for this role. To be considered, you must currently be based in Ireland and already hold the necessary legal permissions to work here.
* 25 days holidays, entitlement increases with length of service
* Pension
* Life Insurance
* Share Options
* 50% Maternity leave pay after capped length of service
* Paid Paternity leave scheme
* Bike to Work/Tax Saver Scheme
* Sports and Social Club
By submitting your application, you agree that Teckro may collect your personal data for recruiting and related purposes. Teckro's Recruitment Privacy Statement explains what personal information Teckro may process, where Teckro may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Teckro’s use of your personal information.
We are always looking for amazing people to join our growing team. If you are curious, passionate and motivated, then we want to talk to you!
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