We don't just communicate, we CONNECT...We are looking for a Receptionist on a Part Time basis to join our team at Aura Letterkenny.Why join the Aura Family?We are the best in our industry We don't just talk about our values; we live them every single day.We don't say we're the best place to work our people do... We have been recognized again as one of the Best Workplaces in Ireland in 2025. This marks the seventh year Aura has been ranked among the Top Large Irish Workplaces. We are also proud to have been named the Best Workplace for Women and Best Workplace for Health & Wellbeing in both 2024 and 2025.At Aura our people are at the heart of our business and our culture is built on embracing diversity and inclusion.In 2024 we were awarded the "Investors in Diversity Silver Certification" with the Irish Centre for Diversity and we were honoured to win the National Advancing Disability Equality Award 2025.Safety, Health and Wellbeing is at the heart of everything we do. In 2024 we received the H&S National Sport & Leisure Award.We place emphasis on learning and development, so if you join us you can expect to learn and grow throughout your career.Other reasons to join our team....Friends and Family Benefit - all employees get to nominate a friend or family member for free membership of one of our leisure centresOur Training Academy - opportunities to certify to the highest industry standards in a range of industry practices such as Lifeguarding, Swim Teaching, Pool Plant Operations etcAspire Programme - our talent development programme which gives you unrivalled access to training, development and further certification opportunitiesCareer Development - opportunities to become a Tutor in a range of industry practices and to shape the careers of othersAura One Hub - benefits, rewards and recognition platformEAP Programme - a free confidential comprehensive advice and support service ranging from financial and legal advice to counselling for you and your family membersOur GEM Awards programme, acknowledging those who go the extra mileA range of other benefits such as Bike to Work, TaxSaver, retail discounts, Length of Service benefit and discounted Health Insurance for employee's and dependants through the HSF Health PlansOur vision is BIG....Aura's vision is for a healthier and happier Ireland by improving the health and wellbeing of our nation through exercise, sport and active living.Your mission:Display a commitment to our vision, purpose and valuesBeing the first point of contact at the reception area and providing the Aura members with an exceptional customer care experienceDrive service excellence by building and developing customer relationshipsBeing fully up to date with all Aura programmes and serviceResponding to customer queries and continuously looking for opportunities to improve customer serviceProvide administrative support for the centreWork closely with the rest of the team to ensure we are meeting the specific needs of our customers, and promote the Aura brandGet involved in running promotions and events on your sitePromote front of house sales take ownership for achieving retail targetsKeep the reception area clean, tidy and presentable at all timesThese are just some of the tasks our amazing Receptionists undertake each day and this list is just part of what life in Aura has in store for you.Here's what we need from you:A passion for delivering the best customer service and building positive relationships with our customersExcellent communication skillsAn outgoing personality, be adaptable and flexibleA positive attitude and a genuine focus on teamworkGreat organisation and time management skillsExcellent PC skillsExperience of working with Microsoft PackagesAttention to detail & accuracyGood understanding of cash managementFlexible in relation to your hours/days of workDue to the nature of this role fluent English is requiredIf you believe you are the right fit for this role, why not check out our values and see if Aura is the right fit for you?To be considered for this role you must be legally entitled to work in Ireland.We do not require the assistance of agencies. Aura is an equal opportunities employer.By applying for the position, you agree for Aura Holohan Group to collect your personal data for the purpose of managing recruitment related activities.Aura does not disclose your personal data to unauthorized third parties.