Only applications that include both a completed application form and a CV will be considered. You can find the application form on
Information and Support Centre Manager – Job Description
Role Summary: Reporting to the Director the Information and Support Centre Manager will be responsible for managing the centre on a day-to-day basis and leading and coordinating MRCI's casework with migrant workers and their families.
Key Duties and Responsibilities
* Manage and coordinate the provision of information and support to migrant workers through MRCI's Information and Support Centre.
* Coordinate and develop MRCI's Case Management System and produce regular reports.
* Ensure funder requirements are met in the delivery of this work and create and provide timely reports to funders.
* Manage an effective internal and external referral system.
* Document trends and issues in the Information and Support Centre to develop advocacy strategies to feed into policy development.
* Support and supervise a team of 3-4 caseworkers.
* Provide casework support directly to migrant workers and their families.
* Provide training and supports externally to relevant organisations and internally to project teams and action groups.
* Represent the MRCI at events and on relevant structures and engage effectively with a variety of stakeholders.
* Participate as a part of MRCI's senior management team and contribute to organisational development.
Person specifications
Essential:
* A relevant third level degree or equivalent qualification.
* Minimum 5 years relevant experience.
* Demonstrated experience in casework, advocacy and support.
* Proven experience in a management, coordination or supervision role.
* Demonstrated understanding of immigration and employment law and policy
* Proven ability to build and maintain relationships with stakeholders, policymakers, media and partner organisations.
* Ability to think strategically and problem solve.
* Ability to work in a diverse, multilingual and intercultural context.
* Strong written and verbal communication skills.
* Strong commitment to tackling injustice, anti-racism and advancing migrant worker rights.
Desirable
* Familiarity with government policies, legislative processes and advocacy methods relevant to migrant rights in Ireland and the EU.
* Knowledge of Ireland's immigration and employment permit systems and anti-trafficking legislation.
* Demonstrated experience in researching, writing, and reporting on successful funding applications.
* Experience in campaigns, organising and/or community work.
Salary and Benefits
* Salary guideline for this role is €57,000 – €62,000 based on experience
* Full time 5 days, 35 hours per week with some flexibility on working hours
* Office based role with an option to work from home on Friday
* 25 days annual leave
* A diverse working environment with flexible and supportive working arrangements
* Pension contribution of 5% of salary to a PRSA
* Employee Assistance Programme to support staff well-being and personal development
How to Apply
Please visit the website - and follow as per the instructions.